ASAP Tickets Services www.asaptickets.com Review

★★★★☆
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savvyRob's review of ASAP Tickets Services www.asaptickets.com

★☆☆☆☆

“I requested a refund because my flight was cancelled...”

Written on: 13/05/2020 by savvyRob (1 review written)

I requested a refund because my flight was cancelled due the covid-19 pandemic, on TWO occasions with different reps. Both reps told me that they were going to send the refund request to the airline and confirm to me by email that I should be getting my money back.
One month and a half later, I just found out that NONE of the 2 reps I spoke to actually requested the refund to the airline even though I was promised that they sent it. I am left with no choice but dispute the charge with the credit card company.
Very disappointing.
I will NEVER purchase anything from them EVER AGAIN.

Asaptickets's Response to savvyRob's Review

Written on: 18/05/2020

Dear Customer, We’re sorry to hear about your experience. We’d greatly appreciate the opportunity to make things right and waiting for your travel details.

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