Written on: 05/07/2020
Hotel room cancelled due to covid 19.
Asked for refund, contacted several times with no success. Told them if the refund was not processed we'd never book with them again.
No refund so I contacted my credit card provider to complete a section 75 claim.
The credit was back on my account within 10 days.
Well done Alpharooms, I will never book with you again.
As rated by our community of reviewers
" Great Deals! " Read More
" Terrible way to treat us!! " Read More
" Shaun deserves a night out after lockdown " Read More
Written by Juliekayak
" AVOID AT ALL COSTS " Read More
" Will not book again " Read More