Dont waste your time with refund contact your bank

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Guest's review of AlphaRooms- www.alpharooms.com

★☆☆☆☆

“Dont waste your time with refund contact your bank”

Written on: 05/07/2020

Hotel room cancelled due to covid 19.
Asked for refund, contacted several times with no success. Told them if the refund was not processed we'd never book with them again.
No refund so I contacted my credit card provider to complete a section 75 claim.
The credit was back on my account within 10 days.
Well done Alpharooms, I will never book with you again.

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