Air Tkt Reviews - www.airtkt.com

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Latest Reviews

★☆☆☆☆

“Very Bad experience ”

Written on: 09/05/2022 by Crystale1978 (1 review written)

Very bad experience Very bad experience, I canceled tickets worth of $388 with email for future credit, and when I asked to book tickets which are worth of $312, they charged me $388+$166 additional saying rebook charge, etc for just economy ticket Never ever trust this site, they charge plenty time in credit card, I checked they charged me 7 times and credited 5 times and when i emailed them the details then after they rebooked my tickets… Read Full Review

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★☆☆☆☆

“Booked flight and had to delay due to covid. Original...”

Written on: 13/07/2021 by Aguirrevf27 (1 review written)

Booked flight and had to delay due to covid. Original cost $1,200.00 Todays cost for same flight $1,100.00 They are demanding additional $800.00 When asked to give details of additional cost, answer was, That's the cost. Called multiple other times are given same answer. I emailed asking for breakdown along with copy of current airline cost from web. The email reply was the same, That's the cost. Stay away from this company! … Read Full Review

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★☆☆☆☆

“The review speak for themselves. Terrible service”

Written on: 03/07/2021 by Pope193 (1 review written)

I don’t know where to even begin. Not only did they hang up on us, they also booked a flight on a day that the airline wasn’t flying out. To change the flight we had to pay an extra fee. Then on the day we have to leave, we come to find out we have no seats due to overbooking and are kicked with no refund or a change of date for another (never fly with Ethiopian airline). Then we proceed to call them to let them know what happened. They being greedy as they are want to charge us over $300… Read Full Review

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★☆☆☆☆

“DONT USE THEM!! Great deals will get you in the end. ”

Written on: 27/03/2021 by Soupsemom (1 review written)

So I was so excited to get a great deal on airtxt. Then united airlines changed my flight and I got an email from airtxt letting me know my trip changed and to confirm or I would lose my flight. I confirmed my flight thinking that was my only option not to happy. my flights now are worse with now a 6 hour layover. Then 2 days later we got a bill for $175 for reissuing us our tickets. I called and asked what happened they told me that they had to charge for my flights. BUT this was not my choice… Read Full Review

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★☆☆☆☆

“AIRTKT Changed my flight dates”

Written on: 21/02/2021 by MacLeanbo106 (1 review written)

BUYER BEWARE: I give it a less than one star rating Booked airline tickets with AIRTKT. All went well until they had me confirm the travel dates. Original travel dates booked and paid for were for 4/04/21 - 4/10/21. Got my confirmation from AIRTKT for travel dates of 4/07/21 - 4/10/21. They refused to correct travel dates. They wanted me to: Either rebook the flight at a much higher cost with a cancellation fee Keep the wrong travel dates or Cancel. I canceled the trip with… Read Full Review

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★☆☆☆☆

“Buyer be Ware.  Buyer be Ware! True rating less than...”

Written on: 10/01/2021 by 102Oliver (1 review written)

Buyer be Ware.  Buyer be Ware! True rating less than 1 star Purchased tickets and insurance on 11/12/2019 with a departure date of 8/6/2020, Filled out and faxed Cancellation (Due to COVID 19) paperwork and received Confirmation #813D01147 on 4/2/2020. 2nd confirmation was received on 4/9/2020. on 6/12/2020 received another emal stating the received documents. On 8/26/2020 and 2/2/2020 received emails stating " We wanted to update you that your claim is in process, and we sincerely apologize… Read Full Review

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★☆☆☆☆

“BUYER BEWARE ”

Written on: 06/03/2020 by 312Graves (1 review written)

Worse company. Bought tickets for my son at 3pm. Per them should have received an email with details within 1-5 business hours. Ha what a joke. Emailed them at 10:30p that night got a "being processed" email. The next morning still no confirming email. So me being the person I am cause I don't play bout my money and I'm petty too. 1. Called from my cell phone-never answered on hold 45minutes 2. Sent email requesting email confirmation. 3. Called from landline-circuts busy unable to complete… Read Full Review

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★☆☆☆☆

“Double billed for one ticket, added extra fees”

Written on: 13/08/2019 by Devinj1990 (1 review written)

Purchased ticket on United Airlines, my credit card billed twice--one for airtkt, once for United. Extra service fees and "services" added. Customer service agents struggle with English--not their fault--so difficult to communicate. Probably by design... Suggest dealing directly with United et al. I notice Delta, my usual airline, does not deal with this outfit… Read Full Review

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★☆☆☆☆

“Still waiting for ticket...4 hours”

Written on: 05/10/2018 by veryangryconsumer (1 review written)

DO NOT USE AIRTKT... I have never had an experience like this. You pay for your ticket online and you have to wait who knows how long for them to email you your eticket. BEWARE....I am still waiting for a ticket I purchased 4 hours ago. Is this even legal??? This might end up in court...a word to the wise… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 18/05/2018 by Webervu278 (1 review written)

I booked and paid for two Tickets in Premium Economy Class to Europe, turns out when it was time for me to select my seats they booked me in regular economy. I have been making calls and emailing with their supervisor who has promised me a partial refund. I do not accept that I have to pay 300.00 ticket to cancel what is not my fault.... But, after many weeks I still have ZERO refunded to my CC and the person I dealt with has stopped returning my contacts... 3,400.00 DO NOT USE THIS COMPANY… Read Full Review

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★☆☆☆☆

“Bad Avoid run”

Written on: 21/03/2018 by TiannaHumphrey428 (1 review written)

AirTkt airline reservations. RT flight Sea/Madrid. First time to use AirTkt. Return flight is cancelled. Contacted them to rebook a flight. 15 days of their stalling. The person I dealt with from Airtkt made an an alternate booking, provided Eticket number/Airline conf code. Said "You will receive the airline confirmation by email in 24hrs." After 48hrs I contacted Airtkt, the fellow said "sorry sorry, you'll have it in the morning." Nothing. Waited 24hrs. Contacted them again and a lady says… Read Full Review

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★☆☆☆☆

“The worst experience ”

Written on: 23/06/2016 by Ellierosebraun (1 review written)

I booked at a cheap fare. 3 days later I got an email that said my reservation did not go through. They had already sent me a confirmation. I called and after holding for a very long time that I no longer had a reservation. I went ahead and booked with the airline for same flight and paid $140 more. Then the next day Airtkt called me my flight is good.. They left a message. I called back and was told that flight was not available. I am over it! Better to pay extra and have secure reservations. … Read Full Review

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★☆☆☆☆

“You can call them 24/7 !!!!! Yeah right but only in...”

Written on: 06/05/2016 by Miamuc (1 review written)

You can call them 24/7 !!!!! Yeah right but only in your dreams. they don't like to talk on the phone and when they do (maybe) they are rude as aggression is the best defense. Stupid me I booked with them Miami to Munich. They called back at 8 P.M. my office. Nobody was there of course. They left a message to call back which I did next day. Over 4 hours I tried without a result! 2 days later they email a so called e-ticket and one hour later they cancelled the booking! My credit card payment… Read Full Review

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★☆☆☆☆

“WORST customer service ever.”

Written on: 01/05/2016 by Thorntonvr46 (1 review written)

Please DO NOT do business with this company. Having to wait over an hour on the phone to talk to someone and then they are not able to help you.Was told that someone would contact me never happened. I usually don't do reviews but I don't want anyone to go through the hell I did. PLEASE stay away from this company… Read Full Review

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★☆☆☆☆

“Cancelled my reservation”

Written on: 21/03/2016 by AmelieOliver (1 review written)

Do not use this company. Took my reservation them 4 days later cancelled it because they could not get the flight. Prices had sky rocketed in the 4 days...pathetic...never should have used them… Read Full Review

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★☆☆☆☆

“ BUYER BEWARE!!!”

Written on: 28/12/2015 by Colemank444 (1 review written)

Would not confirm ticket purchase. Stated card would not be charged. Credit card company said they tried to charge card. … Read Full Review

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★☆☆☆☆

“Will never use them again!!”

Written on: 10/11/2015 by conmich10 (1 review written)

I purchased my tickets 8 months prior to my trip which was my honeymoon. When I arrived to the airport the gentlemen at the counter politely said our tickets were cancelled because AirTkt kept trying to reserve our flight so many times that the US Airways computer system just blocked the reservation attempt. AirTkt told me that it was out of their hands because the tickets were confirmed and for me to contact the airline itself. US Airways was kind enough to find us flights to our island… Read Full Review

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★☆☆☆☆

“No customer service”

Written on: 26/10/2015 by 330Doherty (1 review written)

We had to change our flight reservation and after hours on hold over multiple days no one picked up. My wife is still on hold as I write. Never never never book through them… Read Full Review

Airtkt's Comment

Written on: 17/11/2015

Dear Customer,
We know that customers sometimes have to wait on the phone due to high call volumes. In such cases, you may contact us through email, Social Media support (such as Facebook, Twitter, and Google+) and live chat on our website. We offer variety of other communication methods such as text messaging, live chat and social networking etc.
Our customer representatives try their best to satisfy each customer and help them with their travel needs.

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★☆☆☆☆

“they should be prosecuted”

Written on: 17/08/2015 by Casey136 (1 review written)

 They are not a legitimate business. Read the hundreds of Reviews on how they have taken money and ruined their travel plans. In my case they booked a reservation with the airline, but then never paid them, so now the reservation is cancelled but they have already charged my Credit Card. I suspect they are selling Credit Card numbers for identify theft purposes. This feels very much like a criminal organization. I don't understand why they are permitted to remain online and prey on… Read Full Review

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★★★★★

“AirTkt.com saved my time and Money, ”

Written on: 13/08/2015 by jacobbCA (2 reviews written)

This is really a helpful site let me share my last month’s experience. I was having trouble with booking my multiple destinations from New York to Los Angeles then to Las Vegas. My daughter was suggesting some other website but I was trying it myself. Every time I would press the button to confirm it would say the flights had been taken. Finally I found a site AirTkt.com where I saw cheapest tickets and last minute ticket to Los Angeles, so I called AirTkt customer care no. I wanted to book… Read Full Review

Airtkt's Response to jacobbCA's Review

Written on: 16/09/2015

Dear Customer
Thank you for your positive comments. It’s always encouraging when customers like you acknowledge the good work of our team. I will pass your feedback to the team. Please do checkout our Facebook, Twitter, and Google+ pages for updates that you might be interested in. Looking forward to seeing you again soon. Thank you

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Airtkt's Response to jacobbCA's Review

Written on: 16/09/2015

Dear Customer
Thank you for your positive comments. It’s always encouraging when customers like you acknowledge the good work of our team. I will pass your feedback to the team. Please do checkout our Facebook, Twitter, and Google+ pages for updates that you might be interested in. Looking forward to seeing you again soon. Thank you

Reply to this comment

Airtkt's Response to jacobbCA's Review

Written on: 16/09/2015

Dear Customer
Thank you for your positive comments. It’s always encouraging when customers like you acknowledge the good work of our team. I will pass your feedback to the team. Please do checkout our Facebook, Twitter, and Google+ pages for updates that you might be interested in. Looking forward to seeing you again soon. Thank you

Reply to this comment

Airtkt's Response to jacobbCA's Review

Written on: 16/09/2015

Dear Customer
Thank you for your positive comments. It’s always encouraging when customers like you acknowledge the good work of our team. I will pass your feedback to the team. Please do checkout our Facebook, Twitter, and Google+ pages for updates that you might be interested in. Looking forward to seeing you again soon. Thank you

Reply to this comment

Airtkt's Response to jacobbCA's Review

Written on: 16/09/2015

Dear Customer
Thank you for your positive comments. It’s always encouraging when customers like you acknowledge the good work of our team. I will pass your feedback to the team. Please do checkout our Facebook, Twitter, and Google+ pages for updates that you might be interested in. Looking forward to seeing you again soon. Thank you

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