No complaints

★★★★★
4.6 / 5
99.1% of users recommend this

KarenHagan's review of Agoda - www.agoda.com

★★★★☆

“No complaints”

Written on: 23/06/2021 by KarenHagan (1 review written)

I booked a room to Fl through agoda and Called the hotel...my room was booked. I had to changed the date of my booking but agoda were unable to do that but since I had free cancellation, the rep suggested I cancel the old room and book a new room with my desire date. The customer service rep with agoda was pretty helpful. We found a great rate for my new desire date and he canceled the old booking. Received my cancellation confirmation in no time along with my new booking confirmation. I will call the hotel next week to confirm they got my new booking. So far good. I like that they have a direct contact number to speak with a representative! I will use them again.

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