Slow responses, lost money to lack of replies

4.4 / 5
From 9 reviews
89% of users recommend this

huliogeordio's review of 118 Cruise -


“Slow responses, lost money to lack of replies”

Written on: 24/09/2022 by huliogeordio (1 review written)

After being advised to book our first cruise through an agent we went with Cruis 118. Unfortunately, when it came to contacting them regarding a price change they took an age to get back to us with the answer no the price couldnt be changed (there was a £300 difference). If they had responded in a reasonable amount of time we could have cancelled with them and went direct and still saving. Will not be doing again, book it yourself and take control.

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