Abu Dhabi, Sheraton Khalidiya Hotel

Would not recommend this hotel - particularly for business travelers who need changes on dates and should not be penalised when its the hotel that said yes and then said no - and the really frustrating part is that the reservation manager never once offered an alternative room of any grade for the additional night needed - not sure how they think people will choose the Sheraton hotel in Abu Dhabi when they cannot even get the basics into place - customer service????