Keswick, Kings Head Hotel

A general ambience of being made to feel not very welcome. The overall impression gained at the Kings Head Hotel in Keswick was one of 'we want your cash, but we're not really bothered about good service.'

Rooms were cramped and uncomfortable, especially the first night when we had to get rid of all the spiders, flies and mosquitoes which had flown in through the window, which had been left open with the lights on - not the welcome one expects in the Lakes.

Expensive, poor service and bad value. This hotel must improve.