Mijas Apartment

This holiday was an absolute nightmare and you should not use Meon Villas, or visit CASA THAIPAN, Mijas, Costa Del Sol. In a catalogue of disasters I'd like to say this was a one off but we foolishly used them again after having to complain about the number of visitors to their so called Private Villas. This holiday the 'scheduled' flights they booked for us with Monarch were not actually with Monarch and were subject to a 10-hour delay outbound and 3 hours inbound. When we got to Malaga there was no Meon rep as promised. The directions to the villa were wrong so we had to wait over an hour for their '24 hour' concierge to arrive to show us where to go. The villa, which slept 8, had no cot and no highchair as ordered so we had to share a bed with our toddler. When the high chair arrived the next day it was faulty and collapsed with the baby in. The villa itself was filthy, with bird excrement all round the front door and porch area from the infestation of birds. The pool was dirty, and hazardous pool cleaning materials were strewn around the garden. Many lights and taps did not work. The dishwasher flooded the kitchen on first use. The welcome brochure details the sea view, of which there isn't one. The garden was either overgrown, or dead. It was clear from being there, and from further correspondence, that the reps from Meon had not visited this villa for some time. On return, the representative office was closed at the airport. Having complained through the proper channels, Meon offered just a 10% refund, and a long list of why they thought that this was appropriate behaviour and service at a 5 star villa. They are dangerous and you and your family's safety cannot be guaranteed should you use them. Your privacy is certainly an issue as we had 15 visitors (gardeners, pool cleaners, plumbers etc) turn up on our 14-day holiday at one of their other villas last year. Do not use Meon. They are a disgrace. First Choice owns them