Vicky's Studio

The cleanliness of the rooms is not up to standard. The bins were emptied every 3/4 days - given that the drainage system in Greece is so poor that you have to put your used toilet tissue in the bin, this was incredibly unhygienic and cause for concern.

Our room was small and had a poor layout. We had S/C board basis, but did not use any of the kitchen facilities because they smelt stale/mouldy. We ate in the bar, but the food was expensive in comparison to other bars.

The service at the 24 hour bar was erratic. The place is ran by a family and they were often sat together eating, chatting out of sight of the bar so you could be waiting a long time to be served.

On the last day we were asked to vacate by 12 noon. If we wanted to keep the room later then it would cost 30 Euros. We decided not to take this option, and instead use a friends room. Our cases were also damaged and did not want to leave these in reception where anyone could access them. The staff asked why we did not leave our cases in reception we told them why and were advised that this was ok, but we were not allowed to use the shower/electricity in their room because we had not paid for it.

Later when we used our friends room to get ready for the journey home, we were followed by the owner of the apartments who had come to the room to inform us we were not allowed to use the facilities and to get out of the room. We took our broken suitcases down to the reception area. When we explained the reason for keeping the suitcases upstairs we were told that they had a secure baggage room he could have kept them in for us. If we would have known this then we would have taken this option. However, the other members of our party had taken their cases down to reception in the morning and they had been left in reception all day "not in the secure room which he later told us about".

We were later told by a local shopkeeper that the standard rate to keep rooms later is 10 Euros from 12 noon until 11pm. All members of out party will be making their own complaints.