Sunny Beach, Palazzo

I stayed at the Palazzo and I would say its a great hotel and the best hotel I have stayed in plus the bedrooms are as clean as can be. There are not one bad thing to say but the food in sunny beach is not that good. In the hotel the food is ok. It is a great place so if you go to Bulgaria go to the Palazzo in sunny beach.

We stayed in Palazzo Hotel where the Staff were nice but it is a little off the beaten track. Apartments were spacious and we had a great balcony. The only downside were the shower facilities which were very clean but the floor always got wet no matter how careful you were which made it dangerous to get to toilet and sink for other occupants afterwards. The bus into SunnyBeach and Nessebar was excellent value at 1 lev each way to either place but finishes at midnight. The good points were apartments were very clean, it was quiet, and there were plenty seats at pool. Bad points were food not great, there was nothing at all for children to do other than the swimming pool, no guests in bar at night and you could not even play pool with children after 10.30. We found the Condor Bistro in Sunny Beach extremely cheap and good, it had an extensive menu and had good choices for children. Local beer was also only 1.40 lev there in comparison to over 3 lev in most places. Coke for kids was only 1 lev which was very cheap for a restaurant. The other good thing about it was they were always busy which meant food should not be hanging around too long

We have just returned from a 2 week stay at the Palazzo Apartments in Bulgaria and were very pleased. The apartments are fantastic for the price. They were the most spacious and best equipped self catering apartment we have had and even included air conditioning in the price (usually extra!). There are two Palazzo complexes, number 1 and 2. We stayed at number 1. Both have the same facilities although our restaurant was a Chinese one which we didn't really want to eat every day, although across the road in Palazzo 2, they do pizzas etc. in the restaurant.

They cleaned the rooms every day, providing clean towels and sheets and even provided extras such as soaps, cotton buds, shoe shiners and sewing kits!

Our only reason for not giving this a 10/10 is that we didn't have a great view as we were at the back of the hotel and the balcony had the air con unit on it, which pumped out hot air and made it very warm to sit out on.

One word of warning is watch out for taxi drivers! We didn't know about the train (train like you get in theme parks) until the end of our holiday and were constantly ripped off by taxi drivers. The Palazzo apartments are not located within walking distance of Sunny Beach or Nessebar and so we had to get taxis. The train costs just 2lv per person an average taxi was charging us 15lv (10lv before 10pm). Agree a price before you get in and despite what the travel books told us we would never get one on a meter again. We had to ask one of the taxis to stop the car before we even got back to our hotel (from Nessebar) as the meter was racing quicker than seconds and when he did stop it he charged us 52lv for a journey which should have been no more than 8lv. When we questioned him he just laughed and left us on the main road.

All in all if you want two weeks holiday in a great value hotel then we would recommend the apartments of Palazzo especially if your happy to laze around the pool all day and get the train at night.

A nice modern complex but not much going on. We had money stolen from our safe, even though it was kept locked at all times. We informed the manager who said that this was the first occasion and that there was only one key but after talking to another couple they had jewellery stolen and then replaced after informing police. Please be aware when getting a safe.

The hotel Palazzo was not, the finished pool freezing no entertainment nothing for children and in the middle of nowhere surrounded by unfinished buildings. Also food horrible.