Hopparide - www.hopparide.com

Hopparide - www.hopparide.com

User reviews
4.4

Comfort of journey

4.4

Customer Service

4.4

Easy to find

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Hopparide - www.hopparide.com

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Hopparide - www.hopparide.com
4.3 183 user reviews
571%
413%
32%
24%
110%
4.4

Comfort of journey

4.4

Customer Service

4.4

Easy to find

4.5

Punctuality

4.4

Value For Money

User Reviews

MNicole
1

Punctuality

1

Easy to find

1

Comfort of journey

1

Customer Service

1

Value For Money

Transfer Did Not Turn Up!

I booked through this Co to find out no transfer on arrival at airport. Apparently they had gone out of business and despite taking my money in June hadn't bothered to contact me to say otherwise. £68 out of pocket.

Angryone81

Avoid At All Costs

AVOID AT ALL COSTS THERE A DODGY COMPANY TOOK OUR MONEY GOT TO AIRPORT AND WE WAS STRANDED!!! €80 is cost in a taxi which used up most of our money with us only having a short break , spoke to gentleman at airport and they didn't pay transfer company so they dropped them , now probably running under a different name!!!! DISGUSTING

traceyjy
5

Punctuality

5

Easy to find

5

Comfort of journey

1

Customer Service

5

Value For Money

Trouble Returning To Faro Airport

There was a problem just before we went on holiday because I was automatically sent a new transfer but no explanation why. Whilst on holiday I received a txt message informing me of Hopparide had ceased trading. I had to find another company in Vilamoura who would pick us up on our return to Faro. I replied to the txt message to sort out another transfer but this txt didnt receive txt messages, so after 2 days and muli phone calls at my expence which wasnt cheap I finally got Green Bus to transfer us at another cost to me. No refund from hopparide. I am disabled in a wheelchair so I also had problems getting a transfer that would carry a fold up wheelchair.

Guest

Appalling In Every Sense

Booked online, got confirmation, got to Antalya aiport at 10pm on a Saturday night with my wife and kids and no show. Rang the number on the confirmation - told the booking had been cancelled by the Turkish provider as the destination address was not specific enough and that Hopparide had been e mailed this a month before. Had to pay a lot to get the one hour transfer to our apartment. E mailed Hopparide the following day to arrange return to airport at the end of the holiday, no reply, rang them, no reply. Had to arrange own transfer back to airport. Got home 10 days ago, e mailed but no reply and rang daily but no reply. This company is appalling - do not go with them, save your money. They cost me over £100 in transfer costs in Turkey. Their lack of communication is what has annoyed me most and I doubt I ll get a refund.

Meganemily21
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

4

Value For Money

Reliable Excellent Service Would Definitely Recommend

Absolutely excellent reliable service lovely friendly staff and would now know who to trust for our next trip in sept thankyou no hanging around wondering if your going to turn up !

Gavyat
1

Punctuality

1

Easy to find

1

Comfort of journey

1

Customer Service

1

Value For Money

Non Existent Communication

Everything was okay until I received my transfer voucher. The section on the voucher that should have displayed the contact number for confirming the return transfer was missing.

Despite emails sent to the transfers email address and repeated telephone calls I am still awaiting a response!

I wouldn't recommend this company to anyone. When on holiday you want peace of mind not hassle at trying to confirm your transfer!!

1
hoppaTeam

Dear Gavyat,

Your feedback means a lot to us! Thank you for raising these points – these have been included in our improvement strategies.

Best wishes,

hoppa Team

garycook5

What A Hassle Free Ride

just returned from amsterdam, had hoppa ride pick us up at the airport, deliver us to our hotel then do the return journey for us. so easy. no hassle at all and it is cheaper to do this than make our own way. FIVE STARS ALL THE WAY. *****

Mike6510
5

Punctuality

5

Easy to find

4

Comfort of journey

4

Customer Service

5

Value For Money

Great Service For A Great Price

I was googling for a good transport alternative from Alixante airport to Benidorm and back. Now we got a direct transport, half the price of what we would have had to pay for going with communal transport.

cala1
4

Punctuality

4

Easy to find

4

Comfort of journey

3

Customer Service

4

Value For Money

Good Service And Value For Money

Good service and value for money, clean and modern coaches, bit of confusion with pick up hotel, but that was sorted satisfactorily.

Daniellebell
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Excellent

Really good price for transfer and even though the flight was delayed they waited.

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Q&A

nannymcp

I am looking to book this company for my transfer on holiday this coming Saturday from Girona Airport to Calella using the Shuttle service. However, I am travelling with my 8 year old daughter and our flight doesn't get in till 11.10pm. I was just wondering how long roughly we would be hanging around the airport at that time of night?

1
n.coltman

Used these last year at Dalaman Airport Turkey and it was awful. Nearly a 2 hr wait because No one knew who hoppa Ride were!!

No one would take responsibility. It turns out that these companies don't seem to exist in their own right and farm it out to a local firm. The return journey was ok. None of the instructions were correct or the local contact phone numbers. I have to point out that this was Turkey and others may have had different experiences in other countries.

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