A2B Transfers www.a2btransfers.com
Comfort of journey
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A2B Transfers www.a2btransfers.com
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User Reviews
Punctuality
Easy to find
Comfort of journey
Customer Service
Value For Money
Schnelle Hilfe!
Nachdem wir mit dem Transfer nicht zufrieden waren haben wir Resorthoppa kontaktiert und hier sehr schnelle Hilfe durch Herrn Nürmberger bekommen. Für die entstandenen Unannehmlichkeiten haben wir einen sehr guten Ausgleich bekommen. Die Reaktion auf unsere Beschwerde war sehr gut und wir würden jederzeit wieder einen Transfer hier buchen. Zumal dies unsere erste schlechte Erfahrung war, vorherige Transfers haben immer bestens funktioniert und wir waren immer sehr zufrieden. Vielen Dank! Werde sie gerne auch weiterhin weiter empfehlen!
Dear Customer,
Thank you for providing us your feedback here. We are pleased our Agent could assist you in this regard.
Best wishes,
hoppa Team
Customer Service
Value For Money
Quick And Fast Response After Problems
After a horror trip- very nice an quick helping hands from Mr. Swen Nürnberger. Our Shuttle didn't wait for us at the Mallorca airport. We had 5 little kids with us and it was 1:30 am . So we had to take the taxi by our own and each Taxi cost 91 €. After our holiday I gt in contact with the Mr. Swen Nürnberger. He solved very fast our problems. Thanks for that.
Hi There,
This is fantastic to read. Thank you very much for your positive feedback - we are so pleased that our agent could assist you so efficiently and resolve the matter that you experienced in Majorca.
We hope that you will continue to use our services in the near future.
Kind regards,
A2B Team
Punctuality
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Comfort of journey
Customer Service
Value For Money
Good Telefon Services
The driver was missing at the travel back to the airport. I contacted the Hoppa Company and i got my money back. Contact at the telefon service: Swen Nürnberger
Dear Customer,
Thank you for providing us your feedback of the experience you had. We are very pleased that our Agent was able to assist you.
Thank you,
A2B Team
Punctuality
Easy to find
Comfort of journey
Customer Service
Value For Money
Was Satisfied
Pickup at the airport no problem ,cannot say the same for return journey back to the airport no taxi turned up. We ended up paying for a local taxi to take us,having said this resort hoppa dealt with this problem very quickly making sure we got a full refund i have never had this problems with resort hoppa before this, i will book with them again
Dear Customer,
Thank you for taking the time in providing us your review. We are pleased that our Agents were able to assist you.
Thank you,
A2B Team
Terrible Service
Arrived at Rome airport to find no one where they should have been. Helped by another young lady who took as to a check in desk no where near they told us to be.
Then told our shuttle was fulll and we had to wait 2 1/2 hours for the next one. Not given any reason why - the guy was it interested at all. We ended up paying for a cab to our hotel and I will be writing a full letter of complaint....
Let's hope there arrive for our return trip to the airport...
Good Morning,
We are very sorry that you feel frustrated. We would like to clarify that we have tried to locate the correspondence sent to us previously with the information provided on this review. Unfortunately, as we do not have the lead passenger's name, or the booking reference - we have not located the previous correspondence.
We hope you will understand that our reason for the requested information is to assist you without further delay.
Kind Regards,
A2B Team
I have already given this to you twice !!!
Good Day,
We would love to look into this and see if a better resolution can be provided. Would you be so kind as to confirm the booking reference so that we may take this up on your behalf.
Kind Regards,
hoppa Team
The only way you can resolve this is to refund my £47 for the cab to the hotel and also half of the payment made to you for a full service. This was an anniversariy gift from our family and the fact we had to use some of our spending money on a cab was not acceptable.
I hope for a positive response from you and will also be writing to Travel Republic.
The only way you can resolve this is to refund my £47 for the cab to the hotel and also half of the payment made to you for a full service. This was an anniversariy gift from our family and the fact we had to use some of our spending money on a cab was not acceptable.
Ref R1593283
I hope for a positive response from you and will also be writing to Travel Republic.
Customer Service
Value For Money
Transfers
I messaged a2b to confirm transfers' totally put my mind at rest, very helpful members of staff
Hi there!
This is lovely to read. Thank you for letting us know, we will be sure to pass on the compliment.
Best wishes,
A2B Team
Punctuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No Show
We booked A2B to take us from our hotel in the main shopping area of Berlin to Schonefeld Airport. The transfer was paid for in advance.
We were told to be ready 15 minutes before the collection time. 10 minutes after the collection time the driver still had not arrived. I phoned the emergency contact number and was told after a further 10 minute wait that they could not find the driver!
The last thing you want in rush hour is for your taxi to be late and then have to get another taxi.
I am now trying to get a refund for the second taxi fare paid.
I am in this position - did you get a refund of your money?
Mich4001.
Dear dkelly123,
We truly appreciate you sharing your experience with us and it concerns us greatly that you have cause for complaint. Kindly note we will be following up on this matter.
Kind regards,
A2BTeam
Punctuality
Easy to find
Comfort of journey
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Value For Money
Exellent Customer Service Thanks Corne
needed to change our transfer time to come home, and I'd only checked the times the night before. Messaged via Facebook, and Corne had things sorted in a matter of minutes for us. Very satisfied.
Also has no issues on the way coming to the resort. Would use again
Hi There,
Thank you so much for your positive feedback. We are so pleased to hear that our agent, Corne was able to assist you. We will be sure to pass on the compliment.
We look forward to providing you with many more positive transfer experiences.
Kind Regards,
A2B Team
Punctuality
Easy to find
Comfort of journey
Customer Service
Value For Money
A2bewildered
two hours waiting to leave on a coach..no information no explanation given...DONT RISK IT
Hi there,
Thank you for sharing your experience with us - we are very sorry to learn that you found a cause for complaint! Kindly contact your travel agent, so an official complaint may be logged on your behalf.
Best wishes,
A2B Team
Dumped Us Out With An Oap And Told To Walk Rest Of Way
Booked through Sunmasters return Las Palmas to hotel. Driver said couldn't drive down the road as coaches not allowed. LIE. we saw loads of coaches going back and forth.
We had an elderly lady in our party in the heat with our cases and we had to walk. Driver just couldn't be bothered. NEVER AGAIN.
Hi there,
Thank you for sharing your experience with us - we are very sorry to learn that you found a cause for complaint! Kindly contact your travel agent, so an official complaint may be logged on your behalf.
Best wishes,
A2B Team
Q&A
My student daughter is looking at using A2B transfer from Charles De Gaulle airport to Rue De Grenelle Hotel in Paris on 5th Jan 2015 and a return from the same hotel on Fri 9th Jan 2015 to the airport. How much do you think it would it cost?We use them all the time and last used them on 28th July this year from Portugal airport to Olhos De Aqua and back on 11th Aug to airport.
Paris CDG to Paris City Centre costs 44.12 GBP return.
You can check it from A2B web site.
I am used this company also several times but cant recommend them at all because they did not show up in May in Tunisia and my friend had same problems couple of years ago also in Tunisia. They promised refund me but I have not got my money back. I dont know their situation in Paris because there is not same operator than in Tunisia.