SilkAir

Flying from return Phuket to Singapore in october 2012, my family of five has a very pleasant flight. The plane was spotless, seats were very comfortable (I am 6ft3 and 120kg) and I had no problems feeling comfortable.

The flights left on time in all cases, the stewardesses were friendly and the food was great. Considering I had read some very unflaterring remarks, I was most pleasantly surprised.

The only aspect that requires attention was that the check in counter in Phuket only opened 1.5hrs before the flight, and we arrived 3hrs prior (as most airlines request).

Without a doubt, we will definately fly with Silkair again and would highly recommend their services to anyone planning travel within Asia. Slightly more expensice than a low cost carrier but the reliability is well worth the extra cost. Thank you Silkair for a great experience, we will most definately be back again.

There is nothing "SILK" about Silk Air. This is a 100% subsidary of Singapore airlines and charges about 1/8th of the price under the "value for money" banner.

Zero inflight entertainment, old seating, so-so food and above all a crappily managed passenger boarding procedure that is just short " of being a marathon".

Instead of flying in Silk Air - I guess anytime, tiger airways or any of the budget flights will pass on well - as they dont promise and disappoint you!!!!

Singapore to Chennai sector is more or less preyed by Slk Air - the joke is if you go and book in singapore airways website - it will say that this sector - silk air operates airlines for singapore airways. A kind of cheap outsourcing - back door approach to cheat gullible guests and make use of Singapore airlines branding . I was really disappointed and complained to singapore airlinres customer service - who wrote me a big email saying that they are training silk air personnels etc etc....

This is the airline you should avoid if you have any other decent budget airline options

cheers