Travel Gems

Mark was extremely helpful when finalising our holiday to corfu.

This is the second time we have used Gems Travel so are looking forward to a hassle free holiday

keep up the good work

N Humphries

142 is a great member of the team,so very helpfull.

Thank you i do hope you get your holiday

Booked through a Travel Gems agent who was most helpful and apart from one blip I was very pleased. The booking was fine and she checked several hotels to find exactly what I wanted. Then to find a convenient flight took time but she got me a flight from the airport I wanted on the date required. Cannot comment any further until after the travel has been undertaken.

We have just booked our holiday to Egypt through Travel Gems and can honestly say that it was an amazing service, Margaret (our advisor) was really helpful. She made sure that we got the best price and answered all my questions with accurate detail. I would definately recommend using Travel Gems as they are more helpful than any other travel company I have come across. Thank you

We booked a Friday to Friday holiday with Travel Gems, but our flight back was on a Saturday and we were told we had a hotel room for the final Friday night, which turned out not to be the case. Calls and emails whilst we were away were ignored. Upon our return, a complaint was made but staff on the phone would not direct us to the person dealing with the complaint, even though a letter had been sent in 3 times. Over a month later we have still not received a response, and the staff on the end of the phone are extremely unhelpful and continue to say they don't deal with the complaints, but that they can't put us through to anyone who does.