Simply Travel

Please don't confuse simply-travel.co.za (JHB based company) with our Cape Town based company SimplyTravel.co.za. We are not connected or affiliated in anyway.

We have been in business for 15 years and have thousands of happy customers. Feel free to contact us and we will be happy to furnish you with written references or put you in contact with South Africa’s largest tour operators who deal with us daily.

Bad customer services, staff that have no clue what is going on with your booking. Unexpected charges. Avoid Avoid Avoid.

Rude, unhelpful staff including "the director"(apparently)

I booked a trip to Thailand and the service and efficiency i received was amazing. The staff i dealt with was extremely help. I told them that this is going to be the first time i will be travelling overseas and i needed them to literally hold my hand during this trip and believe me this is exactly what they did. They stayed within my budget and gave me an amazing deal. Simply Travel made my holiday experience memorable and i will definitely recommend them. Thank you Simply Travel

I booking was canceled by Simply Travel (not by me!) but it takes weeks to get your money back. Be careful!

I paid dep for a trip for oct 2016. One person cancelled and now this is impossible to get it done. Still waiting for a response. Manager now also involved. Still no reply manager suggested i phone the airline to give reason why one person cancelled? Still waiting for new quote on only two adults for the trip to Thailand. Bad taste in my mouth. Had an uneasy feeling from time of quotes but ignored it. Who else can help me. Now will be imposssoble to get my money back. Before i put dep down. They phoned and emailed me almost every day!! Now i have to remind them if my booking/ query. Shocking PLEASE DO MOT go through them!

Booked sea view - got a room with view on a back wall. Had to pay extra fee to move to a sea view room. Simply Travel has its seat in Sofia, Bulgaria. Try to get your money back from those guys!

If you're considering booking with this company, think again. The price you get is unlikely to be the price you pay and the customer service is non-existent (apparently there aren't any managers in the whole company so you have to speak to rude children). Whilst I accept that errors happen, being asked to pay an extra £252 to complete the booking I had received an email confirmation for is difficult enough to swallow, but without an apology it's impossible. These people have no morals or care for their customers, so please don't become one.

Rude staff, any problems they won't help or apologize..if u do have problems ur on ur own. Our room wasn't ready so thy downgraded us and made out as if we were getting some kind of extra benefit because thy were refunding the extra we had paid for the room that wasn't ready. However, this was not repaid when thy said it would be an after many frustrating rows an emails which were frankly rude, we contacted trading standards who confirmed we should get full amnt so we cancelled. Thy confirmed 2DAYS before we were due to fly out that thy would refund in full if we cancelled...which we did...

We have used Simply travel, an offshoot of Thomsons twice now. once to madeira and recently to Corfu. Both times we had a car as part of the package and were thus able to explore parts of both islands normal tourists don't see. On Corfu we went self catering in a cottage in a village half way up a mountain with views from a roof terrace across the olive groves to the sea. The locals made us very welcome ; there was a small tavern down the road where we could have a good Greek meal cheaply as well as a bakery where we could buy bread still warm for 1 euro We felt we were supporting the local economy directly. The Thomson rep also arranged for us to do 2 trips one to the Greek mainland and the island of Paxos and the other to Albania which was particularly memorable. We were independent but back up was there if we needed any help.