Direct Villa Holidays - www.directvillaholidays.com

We will NEVER use this company again. The villa Casa Vista in Javea was shocking. It was so damp it made us ill and there was black mould on the walls of every room, when we complained, we were told to buy some bleach and scrub it off!! The duvets were covered in blood stains and brown stains, I took the least stained one and paid to have it laundered before we could use it. The villa was filthy, there were maggots in two pans in the kitchen which were put away dirty. Mould all over the bathrooms, a broken shower which was never fixed in 2 months, a broken hob, extractor fell down and had only been held up by grease and had loads of fly's and insects dead behind it. Outdoor seating was stained and broken. There was NO WiFi, it occasionally worked very early morning but not for long. The villa is on a housing estate and very overlooked, no privacy at all and only gets 1 hour of very early morning sunshine. We were finally given a dehumidifier 1 month after asking for one and we could have started our own reservoir with the water we took out of the property but the mould on the walls was so bad we had to leave 2 months into a 4 month stay, thankfully I hadn't paid them in full. I will be putting a complaint in to the Valencian Tourist Board and Trading Standards as this company is fine when you put up and shut up in their revolting villas which aren't fit for habitation and pay them the money they want but if you complain then I'm afraid they turn into nasty people with absolutely no customer service skills.

We will NEVER use this company again. The villa Casa Vista in Javea was shocking. It was so damp it made us ill and there was black mould on the walls of every room, when we complained, we were told to buy some bleach and scrub it off!! The duvets were covered in blood stains and brown stains, I took the least stained one and paid to have it laundered before we could use it. The villa was filthy, there were maggots in two pans in the kitchen which were put away dirty. Mould all over the bathrooms, a broken shower which was never fixed in 2 months, a broken hob, extractor fell down and had only been held up by grease and had loads of fly's and insects dead behind it. Outdoor seating was stained and broken. There was NO WiFi, it occasionally worked very early morning but not for long. The villa is on a housing estate and very overlooked, no privacy at all and only gets 1 hour of very early morning sunshine. We were finally given a dehumidifier 1 month after asking for one and we could have started our own reservoir with the water we took out of the property but the mould on the walls was so bad we had to leave 2 months into a 4 month stay, thankfully I hadn't paid them in full. I will be putting a complaint in to the Valencian Tourist Board and Trading Standards as this company is fine when you put up and shut up in their revolting villas which aren't fit for habitation and pay them the money they want but if you complain then I'm afraid they turn into nasty people with absolutely no customer service skills.

Booked through directvillaholidays in moraira.

Great service from the villa company.

A chap dealt with me from start to finnish.

the most helpful company ive ever come across.

Great deal, great price. great follow up.

Had one or two minor issues which i emailed them about whilst i was there.

One was a cleaning issue.30mins after i emailed them i had a cleaner knocking on my door. JOB DONE...

Hot water, went off, emailed them 40mins later owner was there and problem sortted.

WOW what a service/7 and what a villa/ well equipped, spacious villa, amazing pool and large. great views..... to die for views..

smart TV and wireless. took video on smart phone and just send to television .

take pictures. send to tele aswell. every single British channel available. and neaqrly every sky channel aswell. well equipped kitchen. powerfull shower

etc etc etc etc

cant wait to return.