HGV Express - www.hgvexpress.co.uk

HGV Express - www.hgvexpress.co.uk
★★★★☆
4.2
83.0% of users recommend this
  • Value For Money

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Latest Reviews

“Helpful stuff”

★★★★★

written by Raphael246 on 13/02/2018

The person I dealt with really cares about her customers and the company is very professional.well done!

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“Perfect”

★★★★★

written by MikaylaBennett on 12/01/2018

Good company Good service Thanks for her and her wonderful team

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“Great”

★★★★★

written by VasileC on 09/01/2018

I had a lovely experience with this nice team, very professional, allways ready to help. The person I dealt with was a very good help for me coz of language's barrier. If i have any enquiries she is allways happy to help! Totally recommended!!!

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“Thank you for all the support and help. Good service,...”

★★★★★

written by Vaughan28 on 09/01/2018

Thank you for all the support and help. Good service, nice people.Thanks

Was this review helpful? 0 0

“taran singh . first thing really really exepensive. ”

★☆☆☆☆

written by Coopern1972 on 25/11/2017

they help full only until u didnt clear the balance ... i done all my test with them module 1 2 3 4 ... i passd first time in first 3 .. cpc 4 modoul i faild thy askin for 400 pound . i already paid to them 2248 which is alot money .. all i find out now i paid 500 pound extra.

Paulasmith's Comment

Written on: 06/04/2018

Did you get a job in the end of the course ??

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Was this review helpful? 0 1

“Expensive but with a reason”

★★★★★

written by Cristianescu on 02/11/2017

You pay a lot of ££ but you will not regret. They take care of you! And is amazing when somebody can explain all the course in your language, romanian. Thanks Juli

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“utter rubbish ... waste of money ”

★☆☆☆☆

written by xbPalmer214 on 30/09/2017

Unfortunately i used them to train for my HGV licence and got absolutely nowhere. if you want to throw £2k at a so called professional driver training company , and then do all the leg work yourself. then this is the company to go with. on joining i was booked on to a training portal in order to train for both theory and hazard perception tests and that as they say was that. there was no follow up calls to check on my progress, i had to call them to book me at test centre to take exams which i passed 98 percent. Again radio silence from their end no call to see whether i had passed and to book me onto the next stage Driver training. I called them to complain and got a short shrift " who are you ?" response. I immediately emailed the sales guy to complain that the only paperwork i had received was my invoice for payment and that they struggled to find my details on their books, the following day he called to apologise and advise he had escalated my issues to his bosses and someone was going to call with my booking details for training which they duly did. At the same time i was told as i have had my licence since 1989 i was EXEMPT from the CPC qualification (totally incorrect when i researched myself) when i challenged them they advised me that the salesman was new to business and advised me wrongly . in order to do the CPC course this would be an extra £750 which due to their mistake they would discount to £550 . At first i thought this was a good gesture but again i did my research and found a company who did the course for £350. and finally at the time of signing up with HGV Express they advised that once i had passed they would then act as recruitment agents and introduce me to the big logistic companies as of yet no one has got in touch to check my progress. ive emailed the so called director of the company with my complaint and chased up 5 days later as i had not received any reply and as of writing this still my email has gone unanswered. To be honest based on my experience with them i would not trust them to organise a proverbial drink up in a brewery let alone a meeting with a professional logistics company . dont be fooled by the glitzy advertisement they dont know what they are doing. TOTAL AND UTTER RUBBISH OUTFIT . I DONT THINK THEY EVEN OWN A LORRY JUST SUBCONTRACT WORK OUT. i would not give them 1 star

Was this review helpful? 3 0

“Very helpful and very good speaks I'm happy with and...”

★★★★★

written by Vadimlt on 27/09/2017

Very helpful and very good speaks I'm happy with and I hope to be by the finals. Thanks

Was this review helpful? 0 0

“Go somewhere else.”

★☆☆☆☆

written by on 26/09/2017

Save your money and go somewhere else or even better, go direct to the driving schools. I passed all my category C tests with hgv express a couple of weeks ago but would not recommend them to my worst enemy. When I initially spoke to them, I was told that when passing my tests and becoming fully qualified that they would help me to find work in my area, that they would recommend me to companies that are looking for drivers in my area and that they're recommendation would help me to find work, this hasn't happened and was probably just shpiel to get me to spend money with them, one of the many training advisors that I had to deal with who booked my weeks training with a local training company, couldn't be bothered to tell me that my practical driving test was at the end of my weeks driver training, I had to find that out for myself by ringing a different training advisor a few weeks after my test had actually been booked. I didn't receive any reminders on the week or day of my test or even just a friendly 'good luck with your test' on the day, would have been nice, especially after the amount of money i'm being charged. I had to ask for more training/revision for my cpc case studies test as all they done was sent me a book that I could have gone out and bought myself, and probably saved myself a few quid too, and now after passing all my tests and waiting 2 weeks for my new licence and d.q.c. card I find out after speaking to the dvla, that I need to send off some more forms to get my digital tacho card which is going to take another 3 weeks. Thanks hgv express for telling me this (not) especially since your a training company and said you would take care of everything. I even phoned them after passing all my tests to tell them I passed, as they couldn't be bothered to phone me, and see how I got on, and all they said was congratulations and didn't give any advise on what my next steps should be eg. sending off for my digital tacho card, helping to find work. So thanks for nothing hgv express, oh except a huge bill for your utterly useless service, take my advice and don't use them.

Was this review helpful? 2 0

“You are a star judia”

★★★★★

written by KristaCardenas on 14/07/2017

Thanks for your help!

Was this review helpful? 0 0

“Good customer service ”

★★★★★

written by RichardAn on 12/07/2017

amaizing customer service.J is very good in what she is doing.I recommend this company

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“Dw”

★★★★☆

written by Antsman on 11/07/2017

I had a wondetfull experience training with hgvexpress and would recommend it to anyone.

Was this review helpful? 0 0

“Good customer service”

★★★★★

written by Lizbeth1950 on 06/07/2017

The person I dealt with  is a star.she helped me with the form,she explained me step by step everything and she is very kind. Good company! God bless!

Was this review helpful? 0 0

“10/10”

★★★★★

written by Mehboob81 on 06/07/2017

Jerome was best he help to fill up my form ,sweet thanks, good luck buddy.

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“Brilliant help”

★★★★★

written by on 04/07/2017

The person I dealt with  brilliant help and excellent customer service skills easy company to communicate with

Was this review helpful? 0 0

“FUN PAYS GOOD”

★★★★★

written by JabariSutton on 01/07/2017

This company is amazing and i passed in 11 weeks. she is the best, she helped me pass.

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“I want to make hgv clas 2 and i aply i was accepted on...”

★☆☆☆☆

written by Johny20 on 01/06/2017

I want to make hgv clas 2 and i aply i was accepted on finance and i start to learn. After a month they ring me to made one more finance for cpc. For what to made other finance because i belive it is was included on same money. They sey no it is not included. They sugest to send e-mail to them and explain them to listen the calls. I wait 2 weeks and no answer. After that i ring them to cancel evreting and sugest to send again e-mail to cancel. After other 3 days they call me and told me they have to investigate and after that to cancel. After taht they call me and told me will cost me £200 if i want to cancel. That i want to told you people I find after they are brokers and that why they are so expensive. They charge £2000 for C category only wich is very very expensive. You can find more reviews about them and to se what kind of company they are.

Was this review helpful? 2 0

“I have done my class 2 and am in the process of doing...”

★★★★★

written by on 26/03/2017

I have done my class 2 and am in the process of doing my class 1 licence with the HGV Express.i have found the Staff to be extremely friendly and efficient.anyone wishing to do their hgv licences,i would strongly advise using HGV EXPRESS.

Was this review helpful? 0 0

“She was very helpful for my self. Good service. Thank you.”

★★★★★

written by Jarvisrg39 on 13/03/2017

She was very helpful for my self. Good service. Thank you.

Was this review helpful? 0 0

“Cpc training”

★★★★★

written by Bill87 on 06/03/2017

She is a great member of staff credit to the company such an efficient service couldn't of been more helpful!!!Very satisfied would strongly reccomend and really pleased with the effort to help you and the ease of getting training booked etc great service received quality service!!!

Was this review helpful? 0 0

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Asked by Potsie on 17th March 2017 Report this content
Is this company worth the money? Have they found anyone any work? I don't want to waste my time and money on them if they just keep taking my money and don't put work my way to pay for it all.

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Answers (1)
Report this content gypsyboy Written on: 21/03/2017
t the moment I am still waiting for my liscense from the DVLA but they have offered me work although I haven't been able to take the work also just because they train you up it doesn't mean you have to stay with them once your training has finished you can go with any agency you like and you can take any offer of work you like basically all they do is train you up then try to find you work I think ( I don't know if this is correct ) they are a driving agency who also get you the training needed so they make there money not only on the training but also as an agency would I recommend them well they have been very good with me reassured me that this often happens with the DVLA of which other people have also said this and phone me every couple of weeks to see how things are going so even though I have not yet started training they do seem to be doing there job so as I type this yes I would recommend them hope this helps answer your question
Asked by jfaith74 on 21st June 2016 Report this content
Has anyone had the pass protection element? Does it cover me until I pass or is it limited?

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Asked by Lukeboddy on 17th March 2016 Report this content
Can I cancel my finance? I now need to care for someone 24/7 and won't be able to do the job. All I've done on the training is book my theory, I haven't sat it yet.

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