written by Masike on 10/05/2023
I been very disappointed with my experience with ERR Ltd. I complaied to their finance dept within 4weeks of receiving my course material where they just insisted I contuine to pay my direct debit. Never once did the offer to look into my issues.
I have now requested their complaint procedures so I can make an official complaint.
I have lose all confidence with the whole experience , where I'm even willing to pay a cancellation fee for a product i didn't even receive, just so I can find a provider who can assist and teach me the required skills required.
I greatly would advise no one to sign up to these courses as they are a complete sham, as they do not deliver on their side of the agreement whilst insisting I do on my side. I have had no choice but report them to trading standards where I hope the improve their practices
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