Train changed destinations mid journey

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Northern Rail
★☆☆☆☆
1.4
From 125 reviews
9.0% of users recommend this

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130Hoover's review of Northern Rail

“Train changed destinations mid journey”

★☆☆☆☆

written by 130Hoover on 04/06/2023

I got up very early to make it to the station to catch the early train to Whitby.
My train ticket told me to get on platform 2 to Whitby, which is what I did. There were no announcements or signs anywhere suggesting what coach to be on.
No sooner do I get on the train, but at the first stop I suddenly hear an announcement that my train is going to Saltburn. I immediately went to ask a member of staff if I was on the right train, who said "oh, you had to be on the first 2 coaches to go to Whitby. The next train is in a little over 2 hours, just get off here".
All I can say is it would have been nice to know that there was a specific coach (ie. Either written on my ticket, written on a screen, or made known in an announcement), prior to the front 2 coaches detaching and leaving the rest of the train behind and making me wait 2 hours.

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    Bus / Train

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