Excellent customer service

Click here if this is your business
Cross Country Trains
★☆☆☆☆
1.4
8.0% of users recommend this
  • Reliability

  • Cleanliness

  • Value For Money

Click here if this is your business

TanithPanic's review of Cross Country Trains

“Excellent customer service”

★★★★★

written by TanithPanic on 21/08/2018

I was really looked after by the Travel Assistance team on both my outward and return journeys from Sheffield to London. They made sure I was safely in my seat before they left me and they were also friendly and cheerful which means a lot.

The two days I travelled were busy ones for the staff as there were more passengers between Sheffield and London because of Euston Station being closed. The Travel Assistance Team still did an excellent job despite this.

  • Train

    Bus / Train

  • Reliability

  • Cleanliness

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 1