THEY SHOULD HAVE THE TRAIN FRANCHISE TAKEN AWAY.

What an abominable service. Unfortunately, overcrowded, filthy, old carriages are a matter of course, and they seem to delight in using very short trains at the busiest time - for example, the first cheap train last Friday morning - which normally would have 5 carriages -only had 3 carriages. No explanation. Hence, half the people with tickets for that service had to take the later train; and for no other reason than Chiltern Rail couldn't be bothered to fulfil their obligation to their customers.

This has now been compounded by an almost COMPLETE SHUTDOWN OF ALL THEIR ROUTES BETWEEN NEXT MONDAY UNTIL EARLY JANUARY. No explanation has been given, and it is clearly more than a reaction to strike days. Chiltern Rail's passengers, who unfortunately do not have a choice of rail service provider, are being screwed sideways by the incompetence of this company who clearly are incapable of providing even a minimal service. At the very least, a reason for this should have been provided. I know nothing will be done about them, but I, along with the other unfortunates who have to use this garbage company, deserve so much better than this shambles run by a bunch of half-wits.