The Warmer Group Reviews - www.thewarmergroup.co.uk

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Latest Reviews

★★★★☆

“Rectification work under guarantee.”

Written on: 29/04/2022 by Ravenc142 (1 review written)

We purchased our bungalow 18months ago and thought it felt colder than perhaps it should have been, given that there were clear signs that cavity insulation had been installed some years previously. I sent a letter and photos to CIGA and purchased a copy of the guarantee (that had not been available at the time of our house purchase). CIGA referred me to the Warmer Group and we subsequently received a visit from the MD of the company. He was able to confirm that there was justifiable cause of… Read Full Review

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★★★★☆

“Loft insulation”

Written on: 04/10/2021 by Almeidaut117 (1 review written)

Initial survey went well and quickly and came out with a reasonable price. Unfortunately the installation was for 2 weeks later due to the installers being busy. On the day we chased them up as nobody arrived and head office told us that as our job would take the full 3 hours they did not have enough time so we arranged for them to come the following morning. They arrived at 8 am ready and willing to start. This being an old house the just managed with their short ladder. Installation went well… Read Full Review

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★☆☆☆☆

“Plague is better”

Written on: 02/05/2018 by TeignmouthTommy (1 review written)

How this lot are in business I do not know. They promise the earth, when you complain, they ignore you and then you get some obnoxious creep who says he is the managing director or something saying the client is always wrong. Grow up stop ripping people off and do the job… Read Full Review

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Was this review helpful? 8 0
★★★★★

“Courteous, helpful, on time”

Written on: 17/04/2018 by npenrose (1 review written)

I contacted this firm to enquire about cavity wall insulation on my property and the assessor arrived on time, was polite, courteous and very helpful. Most importantly, he was honest and told me that the old bungalow had cavity wall insulation already injected into the walls, probably several years before I bought it, and showed me where the marks were that demonstrated it. He did not try to sell me on any upgrade, change or improvement and I was most grateful for his honesty… Read Full Review

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★☆☆☆☆

“bad reviews are completely justified , experienced...”

Written on: 10/10/2017 by bournemouthbob (2 reviews written)

bad reviews are completely justified , experienced same problems as others. had a insulation job done without any proper survey and caused £1000s of damage avoid like the plague… Read Full Review

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Was this review helpful? 5 0
★★★★★

“Couldn't be happier with the service”

Written on: 16/08/2017 by Cooney235 (1 review written)

I was so happy with the insulation to my bungalow in Southampton I had to write a review as the ladies in the office were most kindest and helpful. The surveyor was understanding of my situation and took into consideration that I am on benefits, retired. I ended up not paying a penny for the insulation works because of the grant! I was over the mood about this and wrote a letter to the company to thank them. The men that came were clean and tidy with their work. No mess or dust, even though… Read Full Review

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★☆☆☆☆

“Run a Mile if you know what is good for you”

Written on: 22/05/2017 by Cash57 (1 review written)

There are some very negative views on this site about TheWarmerGroup but I would say they are far worst then even the worse review on this site. if you come across this company run a mile and keep running!!… Read Full Review

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Was this review helpful? 5 1
★☆☆☆☆

“Devious firm”

Written on: 14/09/2016 by bhMorrison204 (1 review written)

Installed wool in CRI when they shouldn't have in coastal area poor job had to come back twice as not done properly having to re drill walls, insulation coming out of air bricks, had damp and mould since Same problem as other people and they don't want to know Avoid at all costs I hear compensation as much as 10,000 is payable for negligence information to come soon from govt I think Ciga useless not independent as set up by installers… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Worst company I have ever come across”

Written on: 10/08/2015 by jemaye (1 review written)

I had a quote back in Feb for a new boiler, it came out at £3100, not too bad. We ended up having to wait to have this installed until this month so had them come out and requite us. Nothing in the work had changed except the quote was now £5300!!! that's a 75% increase in the last 6 months!! The staff in the office are rude and extremely unhelpful. The new quote had items on it I didn't even ask for, and when queried, I was advised 'that's the new quote there is nothing we can do'… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Avoid like the plague!”

Written on: 29/10/2014 by Artemidoros (0 reviews written)

Do not use this firm. They will install cavity wall insulation regardless of whether your property is suitable or not. The assessor will not be expert in his survey but operating on a commission led sales basis. When problems arise later they will never admit to any liability and blame it all on your lifestyle, creating your own streaming condensation, damp and mould, by not airing the property enough. Further independent Inspections may show up voids, walls absent of any insulation, and your… Read Full Review

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Was this review helpful? 7 0
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