Rude, uncommunicative & expensive.

2.1 / 5
30% of users recommend this

KrystalLowe's review of Plumbing Force -


“Rude, uncommunicative and expensive.”

Written on: 16/04/2019 by KrystalLowe (1 review written)

Hell would freeze over before I would use this company again. My heating was working but no hot water. After effing and blinding solidly for a couple of hours on Saturday the engineer claimed that I needed a new flue and shut the whole thing down. Promised to come on Monday. Didn't turn up. Many calls to the company produced many promises to look into it, but that was all. Still no heating or hot water. Eventually booked in for 8am call on Tuesday. No show. After repeated calls to the company the same engineer turned up at almost midday, admitted that he'd been out until 1am and had overslept, and suggested that he come back next Saturday "to do the job properly". I had to cancel the rest of my business day (I'm self-employed)and stick around to get him to do it. He eventually finished at nearly 3pm.

The only thing that's efficient about this company is taking their enormous payment. They are amazingly quick about that. Avoid avoid avoid.

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