Totally useless

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yh5775's review of Isola Building Services - www.isolabuildingservices.co.uk

★☆☆☆☆

“Totally useless”

Written on: 14/01/2019 by yh5775 (1 review written)

Beware - use Isola Building Services at your peril. To discover his previous history, google Playboy property dealer jersey. Don't be fooled by the smooth talking 'nicest guy you have ever met' He will probably take all your money and never finish the work. Isola Building services is not a proper building company but a tin pot organisation run by a sole proprietor with, as far as I am aware, no commercial premises, no employees and is so small that it is not even registered for VAT. He gets work by pretending to be a proper builder and then gets subcontractors (mostly self employed) to do the work which he virtually never supervises.
Our experience has been the same as many others. The job was to strip a bathroom and convert it to a bed sit and convert an existing bedroom into a family bathroom and en suite bathroom. Work started on 20th June with a written completion date of 17th July. We paid an initial deposit and were persuaded to part with the final payment on 11th July (more fool us) 'so that he could get on with the job and complete it quickly'. After this, we saw virtually no workmen and had innumerable promises which were never kept. We had a meeting on 11th October when it was agreed that the work would be completed by 25th October. Between 12th and 25th we had workmen on site for a part of one day, so absolutely no effort was made to honour that agreement. Finally, in December,almost 6 months after the start of the work and 5 months late on completion, enough was enough and we cancelled the contract and arranged for another contractor to rectify and complete the work.
Not only was the work not completed by Isola, but much of what was done was sub-standard. In particular, a new window opening was condemned by the building inspector because the internal lintel was too short, NO lintel was fitted externally with the weight of the brickwork being taken by the window frame and the window itself was set flush with the outer wall (not set back) so that water running down the wall entered the bathroom through the top opening. We also had floor boards cut so that there was no support for a partition wall, large holes in the passageway hall where the flooring had been replaced incorrectly and paint splodges all over a newly laid Vinyl floor.
Apart from the plumbing (in desperation we dealt direct with the plumber) not a single item on the quotation was completed. In addition, Reeves knew that the reason for the work was to create a bedsit which would be rented out to supplement our pensions. By being 5 months late, we have lost approximately £1600 purely due to Reeve's actions, which we can ill afford, especially as I have already paid out £14,000 to him and now also have to pay the new contractor again for work which I have already paid for.
Please heed my warning and be very cautious.

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