Checkatrade Reviews - www.checkatrade.com

★★★★☆
4.1 / 5
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★☆☆☆☆

“Awful company!”

Written on: 05/11/2019 by Socialable19 (1 review written)

MJO Roofing is registered with three different trade organisations and with Watford Council who have recommended them as competent roofers. They never registered this project to the council, so hence I had to apply to building control. I dealt with a man who was obnoxious and the work completed was not carried out with care and skill. This company refused to give an invoice and made no contact to put the work right. Consequently,last December the work carried would have affected the structure… Read Full Review

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★☆☆☆☆

“I am horrified with Checkatrade.”

Written on: 14/02/2019 by Madilynne298 (1 review written)

I am horrified with Checkatrade. They advertise themselves as a reputable company yet were implicit in leading me a rogue trader via a Construction company. I contacted X company on Checkatrade.com to request a quote and X company sent a man to my house who is not only a wanted criminal in Poland - for tax evasion and unpaid child support - but also ran off with a 3K deposit which I paid in advance for works. He owes me more than 2/3 of this deposit back for incomplete works plus consequential… Read Full Review

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★☆☆☆☆

“Awful company! charge every trader a different price ”

Written on: 04/06/2018 by Quintino114 (1 review written)

Checkatrade was a great company at one point, but since it’s take over has become greedy and has been charging trades people in the same line of work totally different fees, basically they will try there luck, if they can get you to pay £1000 a month that’s what your pay!… Read Full Review

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★☆☆☆☆

“Tradesmen”

Written on: 21/10/2017 by robbi27 (1 review written)

My first and last experience with a tradesmen, small job to tarmac pathway returned on numerous occasions to rectify problems installed a French drain incorrectly , installed another French drain again incorrectly which they did eventually put right but due to poor falls and levels when it rains heavily puddles form so the new French drain does not actually work , tarmac still tacky underfoot after 2 weeks rectified the fault myself using black sand the company used ordinary sand which looks… Read Full Review

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★☆☆☆☆

“Reviews are censored”

Written on: 17/10/2017 by Goodmanva97 (1 review written)

Twice I have tried to put critical reviews about companies that are listed on checkatrade but both times they refused to show them. Seems clear that businesses pay for their entries and checkatrade don't want to risk loosing the money… Read Full Review

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★☆☆☆☆

“Rip-off company”

Written on: 28/04/2017 by FernandaTempleton (1 review written)

As a trade, we decided reluctantly to advertise with 'checkatrade'. Worst nightmare trying to deal with them. They demanded money instantly without any invoice, terms and conditions, or what was going to happen. They lost our details, then refused to accept a utility bill as proof of address, as they hadn't heard of that company. I thought that was their job, to check a trade.they eventually called a few references, one missed the call and called them back, only to get an answer phone stating… Read Full Review

Gord-Now's Comment

Written on: 03/06/2017

it is now June and no money has been refunded or invoice for wasted time dealing with this sham called 'checkatrade'

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★☆☆☆☆

“Would Not Publish My Negative Review”

Written on: 06/07/2016 by LindPx (1 review written)

Booked the services of a well reviewed driweway paver on Checkatrade. Waited several months for job to start. When start date arrives - tradesman does not show up. I phone him - he promises a 'definite' start for the next day. Again, he did not show up. This time not taking calls either. Later that day he texts me to say he will not do the job at all!! I wrote a negative review on Checkatrade. To this day they have not published. No contact from them either. It is part of Checkatrade's… Read Full Review

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★☆☆☆☆

“doesn't tell the whole story”

Written on: 04/05/2016 by muttey (2 reviews written)

site doesn't reflect the tradespeople's negative habits because it only lets you put in a detailed & rated review if you have paid them money for a job & have the receipts to prove it. if a tradesperson messes you about, cancels without warning prior to just starting the work they have promised; this site does not let you pass on those negatives about a particular tradesperson. no wonder they are all rated as over 9!!… Read Full Review

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★☆☆☆☆

“New Block Paving - A Total Unprofessional Let Down”

Written on: 15/02/2016 by BEvans9 (1 review written)

Went to Checkatrade website in order to have a professional and checked out company and having recently moved to a new area and home, we felt assured of a well known website advertising trade services. The block paving company called Heritage Paving (Cardiff, South Wales),laid the driveway, side entrance, side of garage access and front garden areas but blocks were breaking, cracking, sinking and pooling of water in areas. The work showed unevenness,dips and falling in or away. This all… Read Full Review

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★☆☆☆☆

“Avoid Rainbow Cleaning Ltd ”

Written on: 02/12/2015 by Powersfn110 (1 review written)

We were looking in September 2015 for a cleaner since I am pregnant and found that Rainbow Cleaning Ltd received decent reviews on Checkatrade.com so we tried them out. The cleaner they sent didn't speak much English so it was difficult to communicate but she seemed to do an acceptable job initially. After a month, we found out that this cleaner from Rainbow Cleaning Ltd had cracked our toilet whilst trying to clean it and did not report it to us. We only found out when the toilet started to… Read Full Review

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★☆☆☆☆

“Nightmare move”

Written on: 08/10/2015 by mhLawson274 (1 review written)

I was looking forward to moving and had booked my removal company after a competitive quote. The day had finally come j I was nearly packed up on the morning of my move that I had booked arrondissement removals to take all the heavy work out of my move had spoken to them several times only on the morning of my move I rsng them minutes before they were due to turn up only to find they weren't coming !!!!! They lied to me all morning saying they were due to come only to let me down by 5 hours… Read Full Review

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★☆☆☆☆

“Poor to Worse”

Written on: 17/09/2015 by Armstrong1969 (1 review written)

Checkatrade appears to misrepresent itself and its members. Checkatrade dislikes adverse or negative comments and encourages such commenters to change their mind with an updated review. But updated reviews will NOT be publshed unless they are better and more positive than the former negative review, even if the trader merits a more negativereview on further actions. No reports in checkatrade appear to be trustworthy bevcause of the methods and activiies followed by checkatrade. My personal… Read Full Review

Iamfurious's Comment

Written on: 26/09/2015

Who can we trust these days, they all have their own agenda and never really have consumer's interest at heart.

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★☆☆☆☆

“rubbish”

Written on: 15/03/2015 by razitup (1 review written)

Beware a trader with good reviews could have been reviewed by there family, this doesn't mean there good. recommendations from friends are much safer… Read Full Review

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★☆☆☆☆

“All Mouth and Trousers”

Written on: 18/11/2014 by Guestsmiler (1 review written)

We used a trader recommended on the Checkatrade website. They were dreadful, overcharged, bullied and blackmailed us. Looking into them since shows Checkatrade is the only website with consistently good reviews of this trader, all others detail experiences upsettingly close to our own. Honest feedback was submitted to Checkatrade, who wrote to us, stating they were looking into it and giving a 21 day timescale to get it resolved. On day 17, they emailed and said the trader hadn't done any work… Read Full Review

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★☆☆☆☆

“Shower of”

Written on: 22/01/2014 by Davids529 (1 review written)

Left a negative but entirely honest review with Checkatrade They refused to published it. in order to protect there clients. Be advised there loyalty lies with the tradesmen not the consumer as they trademen pay for the exposure The whole thing is a scandal and does not protect you from dodgy workman!… Read Full Review

Mosslanerobin's Response to Davids529's Review

Written on: 23/01/2014

I doubt if checkatrade do random checks on the feedback to see if they are genuine or not.
They should do but then as you say their only loyalty is to the tradesmen who pay for the service.
As usual, lets make lots of dosh rather than provide an honest service.

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★☆☆☆☆

“Beware”

Written on: 15/01/2014 by mosslanerobin (2 reviews written)

I was actually looking at another companies reviews and was surprised that CHECKATRADE wasn't already listed. I am a tradesman myself and was tempted to get listed with them but you have to pay and get a handful of good reviews which can easily be obtained (from your mates!). I also had need of a plumber which my son organised after consulting the checkatrade website which gave this plumber 100%. Yes the plumber fixed my boiler but overcharged for the part by approx. £100 (this seems to be a… Read Full Review

Richardhadrian's Response to mosslanerobin's Review

Written on: 30/01/2014

You should pay to join a review our recommendation site of you are a trades man otherwise there would be no incentive to do well. It is standard practice in the whole building industry to mark up materials as they take time to select, pick up, transport etc. They may not be any better than non listed trades but at least you get a chance to make make more of a choice.

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