Avoid this company

★☆☆☆☆
1.3 / 5
7.2% of users recommend this

1979Cox's review of Able Group Plumbing - www.able-group.co.uk

★☆☆☆☆

“Avoid this company”

Written on: 27/06/2022 by 1979Cox (1 review written)

Would not recommend, very expensive. Did not explain clearly on the quote. Jobs were done by several times and resulted in very expensive costs. Not punctual, came whenever they liked. Definitely would not recommend.

Charged £170 for a 20 minute job, could not spend some time to investigate to get to the bottom of a hot water issue, insisted to come second visit. Came second time a few hours late as per appointment. Charged £323, replaced the waste but still was not able to solve the hot water issue. The engineer was on the phone a lot, video talked to another might be more experienced colleague. Got told it can only be fixed by another visit. So in the end my main issue of hot water was not resolved. If I was told at the beginning, I could have used another company.

Don’t use this Company, before you get charged again and again but not resolving issues.

Able_Group's Comment

Written on: 30/06/2022

We are sorry to hear your comments and experience has not been as expected, can you please provide your job reference or full postcode so we can find your booking and investigate further.
Kind regards
Sue

Reply to this comment
Report this review
Was this review helpful? 0 0