1.2 / 5
3% of users recommend this

JonSmith235's review of Able Group Plumbing - www.able-group.co.uk



Written on: 19/05/2022 by JonSmith235 (1 review written)

Problem with leaky toilet.

They agreed a time window for the visit but the plumber was one hour late. Did not introduce himself and walked through my house with shoes on. Could not fix the problem. I asked him if he had switched the isolator valve off but he had not looked for that. Told me though that the drip would stop if I did not use the toilet so no need to do that. He went away. Seemed to be in a rush to go. However, the drip continues anyway. Despite what I was told.

The office then called me to agree next steps that were likely to involve opening up the tiles to take a look. At that stage, I called my original installer from a few years ago who is not an emergency plumber but he will get it done.

Clear that they use sub contractors which I guess means quality control might be variable.

They are not levying a charge, which is the only good feature of this.

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