Able Group Reviews - able-group.co.uk Review

Able Group Reviews - able-group.co.uk
★★★★☆
3.7
68.0% of users recommend this

mickbearman's review of Able Group Reviews - able-group.co.uk

“Yes a plumber called out quickly and found the leak...”

★☆☆☆☆

written by mickbearman on 20/01/2020

Yes a plumber called out quickly and found the leak from the trap under the sink, and said it was cross threaded and he screwed it back on and sais it was fine. Company rang up in no time for payment.
The problem was not solved the part started leaking again straight away and soaked inside the cupboard.
We phoned and were told someone would call Monday as it was a Sunday, which we accepted.Monday came no text or phone call as promised so I started chasing them. I was told that they were definately coming twice and then late evening I was told they could not make it. The soonest they could come now was Wednesday.
WSednesday again no show. We phoned and were told they were getting a price for the part and would come back to us, which they didnt.
Eventualy we said to just give us our money back and we would get someone else to do the job.They refused to refund us and told us to get an independent report and they would then consider it.
This is how they put you off. All operatives and Managers were obviously used to dealing with unhappy customers, deal with you in an offhand manner and leave you hanging on the phone for ages while putting you through to the next person in line.
DO NOT USE THEM

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