Poor Experience

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JocelynnMcGraw457's review of Oakwood Park, Pembrokeshire


“Poor Experience”

Written on: 20/09/2017 by JocelynnMcGraw457 (1 review written)

We went in the 6 weeks holidays on a Saturday and half the riders were shut, others opened half way through the day, complained to a member of staff who after speaking to my partner, continued the conversation with another customer who was stood in front of and they did not know it was my partner they had been speaking to and basically had a go about him and was rude about him this all in front of my daughter. I have complained to Oakwood and they responded quoting terms and conditions for off peak season, i do believe the 6 weeks holidays on a Saturday would be classed as peak season, so why quote me incorrect T+C's, since i queried this in an email back no response so now i will post reviews until i get a full explanation and a refund for the poor service, experience and food we endured.

  • August 2017

    Date of visit (month/year)

  • All ages

    Ages suited for

  • Value For Money

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