We availed a complete tour package from this travel agency when we visited Cebu last October 2012 and it was the BEST tour ever we had! When we made our first inquiry of their available tour packages, the response was courteous and prompt. Mr. Lopez was very kind in explaining the details of the tour and was very thorough with our inquiries. We also asked for an official quotation so that we will have an easy reference, we were surprised to receive the quotation within the day, in fact is was just less than 3 hours! The quotation was very detailed and descriptive of the tour and what we will expect from the tour. Their quotation includes itemized listing of each and every inclusions of the tour package. We immediately established trust and confidence with this travel agency. Thus payment was not a problem and we immediately remitted the half down payment they requested -- to lock-in the discounts they gave us for advanced bookings. There was no hocus pocus, no surprises, no hidden charges or surcharges. It was clear and definite from the start. Thus our tour in Cebu was very smooth and enjoyable. My family certainly did had a great time! Thanks to the professionalism and expertise of Luzviminda Travel and Tours. We will definitely avail of their services again when we go back to Cebu -- especially this coming Sinulog Festival!