written by Cloudygirl79 on 18/02/2023
I want to rate it 0/5 but it won't allow me. Horrendous experience with EMO tours. Money and cards taken deep within from my suitcase which was in the boot of the car all day, left in a bag with driver for an extended period. But also the tour guide as I went in some places alone and they dropped me off and picked me up. One card was left but was used several times in Egypt for online shopping and to connect an account with paypal. So I presume they took a photo. Luckily my bank knew it was a suspicious transaction. The card that was taken was used within an hour of them dropping me off at the airport. And my bank said all the destinations were nearby the EMO office in Cairo. Not happy at all. Especially as the tour was $90 and I gave a good tip. I've already reported this to the local police, Egyptian tourism association, Ministry of tourism and want to warn other travellers across the online community. Do not use EMO tours. Contact me for more details.
written by Mooretallent on 05/01/2023
Do not book. On 28 December I booked this tour for the following day on Viator booking website. Late that same evening, I saw a text from this tour operator advising that they could not operate this trip for us and I needed to cancel on Viator & they promised a full refund. As directed by the tour operator, I cancelled the trip via Viator. They promised a full refund (nearly €300) that was never received to date. They ignored my phone calls and texts. They never replied or acknowledged the emails I sent proving cancellation and asking for a refund. After nearly 2-weeks they replied to a text saying they never received the cancellation email despite me sending proof of the email several times via email & Whatsapp. Next they told me to contact Viator for a refund. Currently chasing this up with Viator. Not once did Emo Tours ever apologise for cancelling last minute, ruining our evening plans with the stress of trying to find another tour, and were brazenly denying my refund. Do yourself a favour, book tours elsewhere. This company is not honest or reliable.
written by WilliamKapps on 26/02/2017
On 2/22/17 my wife and I took the Emo Tour of Luxor. The tour included The Valley of the Kings, Karnak, Hatshepsut Temple. Emo supplied us with a guide, Shima, who was fabulous. She made the tour and the history come alive. This tour was a bit pricey, but worth every penny.. We would recommend this tour to anyone going to Luxor. You will not be disappointed.
written by yayou on 18/01/2014
My wife and I just returned back from Egypt we booked 4 days 3 night travel package to cairo and luxor .First class tour Company I highly recommended Tour guide were very friendly and informative we had amazing time with Emo Tours
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As rated by our community of reviewers
Cloudygirl79's Response to Mooretallent's Review
Written on: 18/02/2023
Well, I went on a tour with them, and they took money and cards from my luggage… Not great! Terrible experience.
Do not use EMO tours