Non delivery of goods! Payment went to Hong Kong!

★★★★☆
4.0
77.0% of users recommend this
  • Value For Money

BardenW's review of Happy Smile UK www.happysmileuk.com

“Non delivery of goods! Payment went to Hong Kong!”

★☆☆☆☆

written by BardenW on 10/03/2016

Although their site is listed as being in the UK, payment actually went to Hong Kong. I did not receive the goods and responses to my queries were through a third party customer services site. I would recommend to steer well clear of this company. Fortunately, I paid via Barclaycard who are currently completing an jnvestigation into this company.

Kevinwoods2783972's Response to BardenW's Review

Written on: 27/04/2016

I have got my products today from them and they were fast shipping. You must of ordered from the wrong website. I am very happy.

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Dennywalker's reply to Kevinwoods2783972's Comment

Written on: 28/04/2016

Hello, I'm so pleased that you were lucky enough to receive your order, and that you are happy! . However, I can assure you that I'm intelligent enough to know that I ordered from the same company as you apparently did, This review site has to ensure that reviews are genuine. Before my review was published, I forwarded my order information together with the responses which I had received from their 'customer services'. So to reiterate, the review I posted on this site, was for Happysmile. I really hope that potential customers are made aware of the failings of this company.

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Jemma877811's reply to Dennywalker's Comment

Written on: 29/04/2016

I got my order too came today. Good site and very impressed. Hope that too helps.

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Jemma877811's Response to BardenW's Review

Written on: 29/04/2016

My order also has been delivered. The site is good and would use again.

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