THEY WILL TAKE YOUR MONEY AND IGNORE YOU

Click here if this is your business
★☆☆☆☆
1 / 5
From 1 review
0% of users recommend this
Click here if this is your business

Francescawinham's review of Turtlecup - www.turtlecup.co.uk

★☆☆☆☆

“THEY WILL TAKE YOUR MONEY AND IGNORE YOU”

Written on: 04/09/2019 by Francescawinham (1 review written)

I placed an order with turtle cup on the 19th of august for a reusable coffee cup. After paying standard £2. 30 shipping i expected to receive my item in 3-5 days. After a week i grew suspicious, but as it was an eco-friendly store i decided to wait a but longer incase it was an attempt to decrease their carbon footprint. after two weeks, i emailed turtle cup politely asking if my order had been shipped. No response. a few days later i emailed again asking if i would ever get my order and telling them that their brand seems untrustworthy to me at this point. No response. i paid £15 for this cup, over 2 hours work, and as a university student supporting myself i think this is absolutely disgusting. At least have enough respect for your company and customers to email them back. but there you go now i've lost £15 and i hope no one else trusts them.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0