Disgraceful

Click here if this is your business
★★☆☆☆
1.8 / 5
19% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of The Co-operative Food

★☆☆☆☆

“Disgraceful”

Written on: 18/09/2020

The Birmingham Newhall Square branch has shocking standards of staff training and customer service.

Myself and my partner have been verbally assaulted by the security guard on several occasions, prompting me to log a formal complaint and subject access request.

The management team is extremely dissapointing and has been ongoing all year!

No one should be spoken to or treated with such contempt especially as a paying customer!

I also had to flag to them that their staff were not putting through card payments properly so I advise anyone that uses this store to keep and check thoroughly their receipts.

  • Birmingham Newhall square

    Branch Visited

  • Several different occasions

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0