Avoid Redcar store at all costs!!!!

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2.0 / 5
25% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Morrisons


“Avoid Redcar store at all costs!!!!”

Written on: 15/06/2012

The staff are attrocious and don't even mention the manager, there is a total lack of custommer care and common courtesy. Profanities and innapropriate topics of conversation amongst staff seem to be normal place.

The store is filthy, i often see piles of litter left untouched outside. The checkout supervisors seem oblivious to their staff, I physically had to shout 'EXCUSE' across the store,having waited five minutes whilst she stood gassing to get her attention 'was there any need' and 'daft cow'.

The custommer services staff seem inept and devoid of basic common sense, I complained about the supervisor and the womans response seemed to be 'oh well where busy and understaffed' no apology. Upon asking to speak to a manager I was informed he's on his break but I could wait twenty minutes.

On several other occasions I have been overcharged, refunds seem nigh on impossible! One one occasion i did manage to speak to the manager, he was disrespectful, didn't listen and extremely confrontational, another member of staff even told him to calm down!!!

Over avoid like the plague!!!!!

  • redcar

    Branch Visited

  • >£100

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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