Saga rips off customers for their own gain

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LaytonThomson172's review of Saga Share Dealing

“Saga rips off customers for their own gain”

★☆☆☆☆

written by LaytonThomson172 on 20/07/2015

Frankly I found the previous service provided by Barclays was good but since the transfer to Equiniti it is dreadful. Long waits on the phone. When you get through they say they will phone you back which they do not do. The transfer arrangements on my account were incorrect and the layout etc of the shares page is very poor - try finding a message box!

You gain no advantage by joining this scheme - Saga do nothing on sharedealing - they just subcontract to the company which gives them the greatest financial gain but not necessarily the best service. However, once in it is expensive to get out so best never to get in in the first place. You can find cheaper and better providers and do not think that Saga has the interests of the elderly at heart - it is run for the benefit of shareholders as this transfer shows.

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