IWeb Share Dealing: Poor ISA Transfer & No accountbility

Click here if this is your business
★★★☆☆
2.6 / 5
41.7% of users recommend this
Click here if this is your business
  • Speed of transfer

  • Value For Money

ivSloan486's review of IWEB Share Dealing www.iweb-sharedealing.co.uk

★★☆☆☆

“IWeb Share Dealing: Poor ISA Transfer & No accountbility”

Written on: 29/11/2018 by ivSloan486 (1 review written)

We (myself and my wife) use Iweb share dealing for its lower transaction fee. Though it has agreed to transfer our Self Select ISAs from Interactive Investor, it took unusually long time, was incomplete and we being penalised in connection with corporate actions. Once agreed to transfer, instead it chasing Interactive Investor for complete transfer of the account, we were forced to check again and again about transfer of some shares and cash and remind them.

The customer service girls tellsq that it is our responsibility rather than Iweb's responsibility to deal with the problems, and if you try to put a complaint they straight away tell you they will take your complaint however it will be invalid. Thus they act as police and judge, an unsatisfactory way to deal.

  • Speed of transfer

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0