written by EnduringPOA on 18/08/2021
Trying to sell some shares either by phone or worse on their share site has been an absolute nightmare. They call it a helpline. Just try calling it. After two days of continual trying to get through, at all times. They still were unable to help in spite of doing everything they had requested. Eventually they asked me to call the same number I had originally called. Needless to say, on two occasions when asked if I would like to complete a customer satisfaction survey, the line just went dead.
Still trying - but very frustrated. All calls recorded for verification!
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