Avoid them at all costs

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Cochran38's review of Equiniti

★☆☆☆☆

“Avoid them at all costs”

Written on: 31/07/2019 by Cochran38 (1 review written)

Set up an account years ago for my company share save scheme and confirmed my bank details at the time;

After selling some shares I requested a bacs transfer but was told that I had not confirmed my banking details and that payment would be by cheque; which eventually arrived; set up my banking details again in readiness for my next trade. Next time I sold shares the same thing with the banking details, cheque eventually arrived. Reconfirmed details. Same thing every time I sold shares.

Just sold some more shares but this time, knowing that they would never do a bacs transfer, I requested a cheque. They then wrote to me requesting the certificates which I returned to them and yesterday they send me a letter saying that they are unable to confirm my identity using an external reference agency, utter rubbish.

I have had to fill in a form and send them my passport.
Anything to keep hold of your money for as long as possible.

Will be closing the account as soon as I get my money…

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