not happy with iron

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rrgray2's review of Redfern Eurosteam

★★☆☆☆

“not happy with iron”

Written on: 16/04/2020 by rrgray2 (1 review written)

I loved my euro steam iron for a while. after a short period of time when I would empty the water from the iron it would be full of grey mater. it looked like small grey shavings of metal. I put my iron aside. If anyone could tell me what is happening I would really love to hear from you. I loved the steam the iron put out. I paid a lot for this iron and would like answers.  I would like to know if anyone else has had this problem.

Gemma1030's Response to rrgray2's Review

Written on: 01/03/2022

I had the same problem, and I solved it. Start using distilled water instead which has next to no minerals. After a few uses with distilled water, there will be no more gray sediment. Also after I empty the tank, I do not put the screw cap back on until the next use.

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