Great for 2 years & then just starts turning itself off!

Click here if this is your business
★★★☆☆
3.4 / 5
From 4 reviews
50% of users recommend this
Click here if this is your business
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Hatchorder's review of Philips GC8220

★☆☆☆☆

“Great for 2 years and then just starts turning itself off!”

Written on: 10/03/2016 by Hatchorder (3 reviews written)

Philips GC8220 Steam Generator

On to the internet to research why my wife's iron kept turning itself off I find an article that says this is a common problem caused by a faulty capacitor in irons over 2 years old and it is getting worse. Apparently if you power the iron on and look at the light and press the steam button then the light will dim if it is faulty. This is exactly what happens. Use it as a non steam iron and it stays on. GREAT - £200 for a non steam iron - what a joke!

The iron has been looked after & de-calced regularly and it is no longer fit for purpose. I am sure that EVERYONE expects an iron to last more than 2 years so this is really poor service Philips. Why did you not do a recall and replace the faulty boards? Or do you just think we will all throw it in the bin and buy another one - talk about built in obsolescence!

Before the fault started my wife loved it - now it is just a pile of junk - so are you going to do the honourable thing and repair it or replace it for free Philips or are we forced to act?

The Sale of Goods Act states that if a product proves to have an inherent fault or fails to last a reasonable time, up to 6 years in England, then consumers have rights to refunds or free repairs if an item is expected to last that long.

  • More than 1 year

    Owned Product For:

  • Durability

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0