Appalling service at Oxford Street

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JD Sports
★☆☆☆☆
1.4
From 250 reviews
9.0% of users recommend this

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  • Layout of shop

  • Value For Money

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kel775's review of JD Sports

“Appalling service at Oxford Street”

★☆☆☆☆

written by kel775 on 12/10/2017

I attended the store in Oxford street a week ago and have never seen such appalling service. The staff believe they are "ultra cool" and apparently that includes dismissive or no service at all. When I lodged a complaint as had been given too small shoes for my son after saying they are too small to the person and being dismissed and talked out of a larger size, returned to Australia to find they were indeed too small and the company wanted me to send them back to the UK... at my expense. Would not recommend anyone purchase products from this company at all.

  • Oxford street

    Branch Visited

  • ! pair of cons and 1 pair of childs adidas. Wanted to purchase a pair of runners, but noone would serve me

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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