Worst Customer Service Ever.

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  • Quality of service

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RoryP756's review of JD Sports


“Worst Customer Service Ever.”

Written on: 20/06/2019 by RoryP756 (1 review written)

I bought a football top for my brothers birthday from JD Sports website which says that they will deliver the item within 5 days or so. I called my brother to see if he got his top on his birthday which was 10 days after I ordered the top and nothing had arrived. I then emailed their customer service to enquire why it hadn’t arrived and they didn’t respond to me till 4 days later. I was then told they didn’t have the item in stock but they still took my money straight out of my account. They said they would refund me and I would receive the refund within 5 working days, it is now 7 working days later and I have still not received my money. I would advise anyone to stay clear of this company as they are very unprofessional.

  • Online

    Branch Visited

  • Rangers T-Shirt £35.99 including postage

    Goods purchased & cost

  • Quality of service

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