Appalling Service

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Spezzer's review of JD Sports


“Appalling Service ”

Written on: 05/09/2018 by Spezzer (1 review written)

On-line service is disgraceful. Customer Service telephone line is none existent - no-one answers, your just left waiting! Email help is not answered. I've placed 2 orders - the first was for local store delivery within 2-3 days. One week later, according to the online tracker, the item hadn't even left the warehouse. Placed another order for next day delivery as item was now needed urgently, this didn't arrive either. I've tried every which way to contact JD Sports and not yet been able to speak to anyone - makes me wonder if anybody actually works in their Customer Service department !!

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