Meindl Air Revolution2.0

What phenomenal customer service!

Approximately 10 years ago I bought a pair of Meindl boots. Although I don't do a great deal of walking they have always proved to be very comfortable and sturdy.

After a recent walk, I noticed that the sole on both boots was starting to break down. I contacted the UK agents, and they agreed to have a look at them for me. A couple of days later, I had an e-mail pointing out that the boots were 10 years old however, they offered to send them back to the manufacturers for a resole which would cost me £51.38.

I have just had the boots returned to me, complete with new laces and shiny new soles.

If you are in the market for a good quality boot that is going to last a long time and also want the comfort that should something go wrong the manufacturers will deal with the problem I cannot recommend Meindl high enough.

I wouldn't bother with these boots again.

Manfuacturer and retailer did not live up to my expectations and failed to correct an obvious design defect