Sour bitter soup plus non existent customer service

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Daughertyho180's review of New Covent Garden Soup

★☆☆☆☆

“Sour bitter soup plus non existent customer service ”

Written on: 04/02/2022 by Daughertyho180 (1 review written)

Purchased my favourite flavour soup, Leek and Potato from Sainsburys on 18 Dec 21. Best before was 5th Jan 22. We had it on 4th Jan 22. There must have been a rotten leek in the mix as tasted foul! Threw it away and phoned customer service line on 5th to make them aware. Got a recording saying they would get in touch in 24 hours, nothing. Phoned again on the 10 Jan. Same message, still no response. Phoned again on 25th. Same message, still no response. They obviously don't care about customers or their wellbeing. The soup could have made us ill. Will never buy their products again.

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