Y Solar Reviews - www.ysolar.co.uk

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★★★★☆
3.9 / 5
73% of users recommend this
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Summary

"Y Solar is a Solar Photovoltaic Installation company UK that provides you with a full comprehensive solution from supplying high end Solar Panel equipment to fully installing the product with our MCS accredited installers. A Sustainable Energy Future Y Solar help you secure your energy future by designing and installing Solar Photovoltaic (PV) systems, which generate clean and efficient electricity. Peace of Mind from Start to Finish We are a customer-focused company who guide you through every stage of the installation process, whatever size your project. As an accredited installer and supplier of Solar PV systems we guarantee a high level of service. Affordable Technology for All Y Solar offer you the latest technological innovations at affordable prices, making solar power a practical solution for everyone."
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Latest Reviews

★☆☆☆☆

“Never Use”

Written on: 08/06/2021 by Reyesxa398 (1 review written)

My roof leaked after having solar panels fitted by Y-Solar, they did nothing about it, after pestering them for months they agreed that they would pay for the panels to be removed and for the roof to be fixed. I just had to get a roofer to remove and fix as water was pouring into my loft and damaged two bedroom ceilings. Y-solar never paid as their director promised, not that I was surprised. I never write reviews but I had to on this occasion, my advice is to never use them or their associated… Read Full Review

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★☆☆☆☆

“Over inflated figures, unhappy with getting less than...”

Written on: 01/11/2020 by Princeqj314 (1 review written)

Over inflated figures, unhappy with getting less than half of what was promised… Read Full Review

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★☆☆☆☆

“I've had to change my mind about Y Solar - now shocking!”

Written on: 10/08/2020 by Rawlplug (2 reviews written)

Y Solar installed my solar panels in 2014 and I was delighted with the work and the customer service that I received at the time. I gave the company 5 stars on this site 18 months after the panels were installed. One of the problems with owning solar panels is that you get inundated with SPAM calls trying to sell you this that and the other. I never fall for them. So, when in October last year I received a call from a director of this company, I was prepared to listen and he persuaded me to pay… Read Full Review

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★☆☆☆☆

“Don't call you back, not getting paid what we should...”

Written on: 03/07/2020 by yrSchneider441 (1 review written)

Don't call you back, not getting paid what we should have, very helpful before you pay but when they get the money they don't care. The funny thing is that they call all the time to sell me other products, when I tell the I want to complain they tell me I will call you back, guess what? Still waiting, AVOID this company, I also don't want a Y Secure alarm or door, battery pack, extended warranty, service or mini inverters… Read Full Review

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★☆☆☆☆

“Nothing but lies”

Written on: 07/02/2020 by Cathy38 (1 review written)

We had Solar Panels installed in February 2016. YSolar made an error and the energy survey was not completed until after installation meaning we received a much lower rate of return. After years of haggling Rahi agreed to pay the difference with a monthly payment of £218.75 for a year. Despite promises of an email confirming this ((which didn't arrive) and agreement it would be paid every month on the 3rd I have had to chase up to 30 times each month and have received no payment at all for… Read Full Review

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★☆☆☆☆

“Full of promises that never happen”

Written on: 06/12/2019

Stay away from this company i paid for the extended warranty £840, my feed in tariff meter stopped working i rang Y Solar and Rahi company director was full of promises due to the delay in responding, he even offered to give me tickets to a premier league game, still waiting for the meter to be changed a year later and my tickets This company should be black listed think before you have anything to do with this lot, i have asked for my money back and still waiting total joke Do not take… Read Full Review

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Cathy38's Comment

Written on: 09/02/2020

We are waiting for payments dating back to their errors in Feb 2016 when they installed our system before the energy survey was completed, which gave us a much lower return. We have not received our monthly payment for Jan and Feb therefore we are being forced to take them through the small claims court.

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★☆☆☆☆

“Very bad after service”

Written on: 12/03/2019 by Garycollins (1 review written)

Been phoning for over a week now as one of my panels looks like it has moved. I keep being told by the secretary that the boss will be in later and she will get him to call me. So far I have had no joy… Read Full Review

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★☆☆☆☆

“Y Solar, Y BOTHER ”

Written on: 05/12/2018 by McHugh189 (1 review written)

Won't come out to look at the system they installed for me, it is only performing at 46% of what is put on the mcs certificate, I did not know this until my energy provider told me. They want me to pay them to come out, how can this be? I keep calling and the keep saying I will get someone to call back, they never do. Do not trust this company… Read Full Review

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★★☆☆☆

“Wrong information”

Written on: 28/10/2018 by Raksha77 (1 review written)

I had 14 panel installed costing me 8500 , pound , at the time I was told day time usage will be totally free , while panels are generating , power, but when I had smart meter installed by British gas , I was told they gave you wrong info, you are 24/7 , and it's true whenever I check my energy display unit it shows me me how much electricity I use during dat time , and show me the charges incurred , along side gas… Read Full Review

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★★★★★

“Battery Storage system”

Written on: 22/08/2018 by TamiaMaher (1 review written)

I have already had my solar panels fitted by Y solar 2 years ago. I was now offered a battery storage system. Delighted with the results. This summer has been good and i can see my home running at night time with the batteries. I have added 1 battery for now considering upgrading to two if the system keeps filling the storage to maximum capacity. Thanks to the fitter who did a tidy job and thanks to the guy in the office for giving me the useful information on the various storage solutions… Read Full Review

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★★★★★

“Solar panel consultation”

Written on: 09/08/2018 by Desirae131 (1 review written)

I've had a few consultations for solar panels but was extremely happy with my Ysolar consultation. Not only was the quote given very reasonable but the advisor that came to give the consultation was very warm and left myself and my wife to make the decision ourselves without any pressure. I've had the panels installed in 2017 and was very satisfied with the installation, they did a very professional and clean job. Whenever I have had to call for anything the staff were supportive and friendly… Read Full Review

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★☆☆☆☆

“Poor servive”

Written on: 26/05/2018

System not doing as expected and was told they would call back, no call, called again and was told an engineer would visit me, no engineer and no calls. … Read Full Review

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★☆☆☆☆

“Cruel and uncaring company”

Written on: 23/04/2018 by McClellanys1982 (1 review written)

Absolutely disgusting! This company installed netting around solar panels knowing full well that there were pigeons with babies under it . They refused to return to release the birds that they had trapped, resulting in the death of one of them. The fire brigade were eventually called out who promptly managed to release the birds safely. A very cruel and unhelpful company and I do believe their actions were illegal. … Read Full Review

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★☆☆☆☆

“Negligence ”

Written on: 21/04/2018 by Abigail111 (1 review written)

Dear Sir/Madam, It has been disgraceful to learn animals who were trapped suffered and died needlessly after a solar fitting. This is unacceptable. Please ensure no animals are harmed in the future. Regards … Read Full Review

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★☆☆☆☆

“Awful!!!”

Written on: 20/04/2018 by Natty5 (1 review written)

This company put mesh around their solar panels to stop pigeons nesting underneath. They left live birds trapped and nests with eggs which is illegal as well as cruel. They were asked repeatedly to come and free the birds but refused and then avoided any calls. The dire brigade finally had to come and help the birds, 1 had already died :( Tbey were fully aware therebl were live birds still under there when they out the mesh on........disgusting!!!… Read Full Review

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★☆☆☆☆

“Still waiting for my paperwork ”

Written on: 13/04/2018 by HanaColeman340 (1 review written)

It has been almost a year and I am still waiting on my certificates to be sent out to me with. No compensation, no replies to calls or emails. … Read Full Review

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★☆☆☆☆

“Equipment not working”

Written on: 09/04/2018 by Gracep371 (1 review written)

My equipment has been faulty and we have been waiting for weeks for the inverter to be replaced, calling every week with no replies!!!… Read Full Review

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★☆☆☆☆

“No customer service or after care”

Written on: 05/04/2018 by Samuelc345 (1 review written)

Fed up with calling and not getting a reply, avoid this company… Read Full Review

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★☆☆☆☆

“Never call you back ”

Written on: 04/04/2018 by Dustin134 (1 review written)

Before my panels were installed y solar were nice and helpful now I have a problem they changed, I never get calls back and they are rude when I call reception, all I ever get from them is attitude and "I will get someone to call you back" I have had my panels for quite some time now and had previously recommended y solar, even got a battery after but now i realise that the after service is shocking. … Read Full Review

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★★★★★

“Above and Beyond”

Written on: 09/02/2018 by cfBolton159 (1 review written)

Absolutely exemplary. There were issues which arose (not any fault of YSolar themselves) but they sorted it out for us at no extra cost. Great service… Read Full Review

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