Y Solar www.ysolar.co.uk

Click here if this is your business

Summary

"Y Solar is a Solar Photovoltaic Installation company UK that provides you with a full comprehensive solution from supplying high end Solar Panel equipment to fully installing the product with our MCS accredited installers. A Sustainable Energy Future Y Solar help you secure your energy future by designing and installing Solar Photovoltaic (PV) systems, which generate clean and efficient electricity. Peace of Mind from Start to Finish We are a customer-focused company who guide you through every stage of the installation process, whatever size your project. As an accredited installer and supplier of Solar PV systems we guarantee a high level of service. Affordable Technology for All Y Solar offer you the latest technological innovations at affordable prices, making solar power a practical solution for everyone."
? Ask our helpful community of experts about this product or company
Y Solar www.ysolar.co.uk - Ask a question now

Media Gallery for Y Solar www.ysolar.co.uk

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Now in liquidation.”

★☆☆☆☆

written by nigelbR on 17/12/2021

A quick check at companies House will show Y Solar is in liquidation. Its recently set up sister company, Y Solar Domestic, run by the same director applied to be struck off the Companies House register but an objection has halted that. Be aware!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Total disgrace ”

★☆☆☆☆

written by Liam387 on 07/10/2021

Don't go anywhere near Y Solar Just there to sell you whatever they can without after sales support.They don't care They just want the money.No communication Very nice glossy catalogue and pictures and salesman with all the technical BS .Do not be taken in Do your self a favour and stay away from this company.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 2 0

“Never Use”

★☆☆☆☆

written by Reyesxa398 on 08/06/2021

My roof leaked after having solar panels fitted by Y-Solar, they did nothing about it, after pestering them for months they agreed that they would pay for the panels to be removed and for the roof to be fixed. I just had to get a roofer to remove and fix as water was pouring into my loft and damaged two bedroom ceilings. Y-solar never paid as their director promised, not that I was surprised. I never write reviews but I had to on this occasion, my advice is to never use them or their associated companies Y SOLAR DOMESTIC LIMITED and SOLAR4GOOD UK LTD. If I could have rated less than 1 star I would have.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 2 0

“Over inflated figures, unhappy with getting less than...”

★☆☆☆☆

written by Princeqj314 on 01/11/2020

Over inflated figures, unhappy with getting less than half of what was promised.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

“I've had to change my mind about Y Solar - now shocking!”

★☆☆☆☆

written by Rawlplug on 10/08/2020

Y Solar installed my solar panels in 2014 and I was delighted with the work and the customer service that I received at the time. I gave the company 5 stars on this site 18 months after the panels were installed. One of the problems with owning solar panels is that you get inundated with SPAM calls trying to sell you this that and the other. I never fall for them. So, when in October last year I received a call from a director of this company, I was prepared to listen and he persuaded me to pay £400 +VAT to have my micro inverters' software upgraded. He guaranteed that I would benefit financially to the extent of the £400 I paid and guaranteed a refund if I hadn't benefitted from the upgrade in 2 quarters post installation. It all sounded fair. It turned out that there was no benefit at all and so I requested the refund. It had been agreed at the time that the £80 VAT would be lost. However, all I received was no response at first, until I telephoned and then promises that it would be looked at "tomorrow", which never came. I threatened to sue in the small claims court but was still effectively ignored. I then contacted Enphase, the manufacturer of the inverters and they told me that they upgrade the software themselves over the internet and that the upgrades were free. They were "surprised" that Y Solar had charged me and were "not sure what the software upgrade could have been". The small claims court prefers claimants to attempt at mediation before suing and so I went to the RECC (Renewable Energy Consumer Code), who were brilliant! Although it took them some time to get a response out of Y Solar, they eventually secured agreement from them to give me a full refund of £480.00. Again, Y Solar was very slow in fulfilling this promise but eventually I received the full refund, although they tried to get away with £400 initially. It is worth noting that this person became a director in 2018, and that is when reviews started to go downhill. Thank you RECC and whatever you do, avoid Y Solar. If anyone on here has had a problem with Y Solar, I recommend that they go to RECC to try to get it sorted.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 3 0

“Don't call you back, not getting paid what we should...”

★☆☆☆☆

written by yrSchneider441 on 03/07/2020

Don't call you back, not getting paid what we should have, very helpful before you pay but when they get the money they don't care. The funny thing is that they call all the time to sell me other products, when I tell the I want to complain they tell me I will call you back, guess what? Still waiting, AVOID this company, I also don't want a Y Secure alarm or door, battery pack, extended warranty, service or mini inverters.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

“Nothing but lies”

★☆☆☆☆

written by Cathy38 on 07/02/2020

We had Solar Panels installed in February 2016. YSolar made an error and the energy survey was not completed until after installation meaning we received a much lower rate of return. After years of haggling Rahi agreed to pay the difference with a monthly payment of £218.75 for a year. Despite promises of an email confirming this ((which didn't arrive) and agreement it would be paid every month on the 3rd I have had to chase up to 30 times each month and have received no payment at all for last month or this. I have been fobbed off with empty promises and spoken to as if I'm in the wrong. We are now taking it down the legal route. The company doesn't seem to care, we have paid £13500 for panels that give a very poor return and yet were promised they would pay for themselves. Don't use YSolar. They don't care, don't pay and have no respect for their customers.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 2 0

“Full of promises that never happen”

★☆☆☆☆

written by on 06/12/2019

Stay away from this company i paid for the extended warranty £840, my feed in tariff meter stopped working i rang Y Solar and Rahi company director was full of promises due to the delay in responding, he even offered to give me tickets to a premier league game, still waiting for the meter to be changed a year later and my tickets This company should be black listed think before you have anything to do with this lot, i have asked for my money back and still waiting total joke Do not take a warranty out

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cathy38's Comment

Written on: 09/02/2020

We are waiting for payments dating back to their errors in Feb 2016 when they installed our system before the energy survey was completed, which gave us a much lower return. We have not received our monthly payment for Jan and Feb therefore we are being forced to take them through the small claims court.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 2 0

“Very bad after service”

★☆☆☆☆

written by Garycollins on 12/03/2019

Been phoning for over a week now as one of my panels looks like it has moved. I keep being told by the secretary that the boss will be in later and she will get him to call me. So far I have had no joy.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Y Solar, Y BOTHER ”

★☆☆☆☆

written by McHugh189 on 05/12/2018

Won't come out to look at the system they installed for me, it is only performing at 46% of what is put on the mcs certificate, I did not know this until my energy provider told me. They want me to pay them to come out, how can this be? I keep calling and the keep saying I will get someone to call back, they never do. Do not trust this company

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Wrong information”

★★☆☆☆

written by Raksha77 on 28/10/2018

I had 14 panel installed costing me 8500 , pound , at the time I was told day time usage will be totally free , while panels are generating , power, but when I had smart meter installed by British gas , I was told they gave you wrong info, you are 24/7 , and it's true whenever I check my energy display unit it shows me me how much electricity I use during dat time , and show me the charges incurred , along side gas , .

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Battery Storage system”

★★★★★

written by TamiaMaher on 22/08/2018

I have already had my solar panels fitted by Y solar 2 years ago. I was now offered a battery storage system. Delighted with the results. This summer has been good and i can see my home running at night time with the batteries. I have added 1 battery for now considering upgrading to two if the system keeps filling the storage to maximum capacity. Thanks to the fitter who did a tidy job and thanks to the guy in the office for giving me the useful information on the various storage solutions out there.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Solar panel consultation”

★★★★★

written by Desirae131 on 09/08/2018

I've had a few consultations for solar panels but was extremely happy with my Ysolar consultation. Not only was the quote given very reasonable but the advisor that came to give the consultation was very warm and left myself and my wife to make the decision ourselves without any pressure. I've had the panels installed in 2017 and was very satisfied with the installation, they did a very professional and clean job. Whenever I have had to call for anything the staff were supportive and friendly and were able to help with any of my queries that I have had.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Poor servive”

★☆☆☆☆

written by on 26/05/2018

System not doing as expected and was told they would call back, no call, called again and was told an engineer would visit me, no engineer and no calls.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Cruel and uncaring company”

★☆☆☆☆

written by McClellanys1982 on 23/04/2018

Absolutely disgusting! This company installed netting around solar panels knowing full well that there were pigeons with babies under it . They refused to return to release the birds that they had trapped, resulting in the death of one of them. The fire brigade were eventually called out who promptly managed to release the birds safely. A very cruel and unhelpful company and I do believe their actions were illegal.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Negligence ”

★☆☆☆☆

written by Abigail111 on 21/04/2018

Dear Sir/Madam, It has been disgraceful to learn animals who were trapped suffered and died needlessly after a solar fitting. This is unacceptable. Please ensure no animals are harmed in the future. Regards

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Awful!!!”

★☆☆☆☆

written by Natty5 on 20/04/2018

This company put mesh around their solar panels to stop pigeons nesting underneath. They left live birds trapped and nests with eggs which is illegal as well as cruel. They were asked repeatedly to come and free the birds but refused and then avoided any calls. The dire brigade finally had to come and help the birds, 1 had already died :( Tbey were fully aware therebl were live birds still under there when they out the mesh on........disgusting!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Still waiting for my paperwork ”

★☆☆☆☆

written by HanaColeman340 on 13/04/2018

It has been almost a year and I am still waiting on my certificates to be sent out to me with. No compensation, no replies to calls or emails.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Equipment not working”

★☆☆☆☆

written by Gracep371 on 09/04/2018

My equipment has been faulty and we have been waiting for weeks for the inverter to be replaced, calling every week with no replies!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

“No customer service or after care”

★☆☆☆☆

written by Samuelc345 on 05/04/2018

Fed up with calling and not getting a reply, avoid this company.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by tracygates on 15th March 2018 Report this content
I have just given our meter feeding to the feed in tariff team. The gentleman I spoke with said the solar panels are only working at 46%. Could you explain if this is normal please?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by joegatineau55 on 1st August 2016 Report this content
Why does my T20 switch into flashing evening mode at 11am est in full sunlight? Turning PV off for 2+ hrs, again in full optimum sunlight of my day in my area.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by HANNAHBABE on 3rd February 2016 Report this content
Do the solar panels work correct with smart meters (as fitter by British Gas)?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by pj1806 on 23rd June 2015 Report this content
Are their panels mono crystaline, and what make are they?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by Curnick55 on 18th December 2013 Report this content
We have a serious problem with Y Solar panels on the roof. It is causing leaks in several places in our loft. We have phoned Y Solar twice and told by receptionist that there was no one to take the call.. Can you please advise us what we can do as it is an emergency, and keep waiting for someone to phone back, when there appears to be nobody around. We await to hear from you with advice as soon as possible.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

overview