Project Solar UK - www.projectsolaruk.com

Project Solar UK - www.projectsolaruk.com
★★★★★
4.8
96.8% of users recommend this
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“No Nonsense Solar Power Company”

★★★★★

written by WOODE5PSUK on 08/11/2023

Great company to work with from start to finish, no longer than 10 minutes after entering my interest form online, I had been contacted by an agent and had organised a no obligation consultation. the consult arrived promptly as planned and gave a no nonsense and honest appraisal of our property and what having solar could potentially save us. He gave us confidence in our purchase and myself and my wife were happy to go ahead. Installation was quick and easy and once again happened exactly when planned. They arrived in the morning and by dinner time our solar panels were already catching rays and powering up our home. Customer services and after care are always on hand and friendly and have time for you. A great experience up to now. LONG MAY IT CONTINUE!!

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“4.1kW domestic solar installation with battery ”

★★★★★

written by WISCV3PSUK on 08/11/2023

We're so pleased with our solar system and glad that we went with Project Solar UK to do it. Right from the start, Project Solar's representatives were helpful, knowledgeable and most importantly, did what they said they would do at every stage. Taking us through all the options (of which there were many) and helping us to specify our system was a really positive experience. We ended up spec'ing a 4.1kW solar setup (the nice looking black panels too!) with 8kWh battery and this has worked brilliantly for our home. Our electricity bills have been tiny since installation, with the largest element being the standing charge (through the summer at least). It's a big investment, but a worthwhile one (in our opinion), given the cost of energy these days. If your looking to make the leap into solar energy for your home, I would recommend you consider Project Solar UK.

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“great new tech”

★★★★★

written by solarpoweredswimmer on 08/11/2023

we contacted project solar after a referral from a friend. our needs were different.. the assessor came and discussed our particular requirements, we wanted free electric, plus heating for a small swimming pool and also to feed excess power back to grid to earn some money from them.. it was decided we needed 12 solar panels, plus battery storage to fulfil our needs.All was ordered and dates were set for installation and team booked, they arranged scaffold tower access for roof, this came the morning before work started what a great team, professional, knowledgeable and tidy too. !! they wernt able to do the roof installation on the booked day, but this was due to adverse weather conditions, so they completed all the indoor installation of batteries in loft etc, and promised to return asap to complete panels on roof. they tidied and cleared away all the packaging etc didnt leave any mess at all, they returned a couple of days later and completed.. they then installed the necessary app to my phone and spent as much time as i needed to teach me all about it. not minding me having to ask more than once for explantion of some of the tech terms.. all paperwork was completed and handed to us. the customer services team are also great as there is aa couple of documents that have to be issued after installation, depending on the electricity provider involved, they sorted all this. all i can say is great products, professional service and really nice engineers. Job Done

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“Keeping us informed”

★★★★★

written by Ssinnamon on 08/11/2023

Project Solar was the easiest company I have worked with on my house. They kept us informed every step of the way from first inquiry to completing the work. Every step was explained and we were told what to expect. The contractors were courteous and explained their work and how the system worked. I could not be more satisfied.

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“Very pleased with this Solar company”

★★★★★

written by ejWeeks365 on 07/11/2023

We are so pleased with every aspect of this company. There was no "hard sell" from their rep, just great information, including facts and figures. It was never implied that the system was going to make us money, or totally cover our electricity bill. But hopefully over the next few years, we will start to see savings. The big bonus for us too, is the fact that this is a truly renewable energy and has no harmful waste product to harm our planet

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“Great service”

★★★★★

written by DouglasMedeiros228 on 07/11/2023

Great company to deal with, from start to finish communication was excellent. Saving every day. Would definitely recommend

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“Great system, professional installation.”

★★★★★

written by SPERCH4PSUK on 07/11/2023

Got a quote, he was very knowleageable and helped me to choose a suitable system for my house. The installation itself went ahead very promptly (I booked it on the Tuesday and the panels were installed by the Friday evening. The installation team were very professional and explained everything to me in a clear and concise way.

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“Solar Panel Installation”

★★★★★

written by BALSP9PSUK on 07/11/2023

No hard sell - good clear advice from the start. Smooth installation process and good support throughout. Competitive prices too. Happy customer.

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“Great Service”

★★★★★

written by SABGU2PSUK on 07/11/2023

Project Solar provided a great service, from the original consultation, the installation and to post installation service. I would highly recommend them to anybody who wants solar installed. The initial consultation was extremely professional and very clear in what our options were. He was not pushy and answered all questions we had. The installation team were extremely prompt, arriving exactly when they were supposed to and did a great job with minimum impact to us whilst carrying out the install. The aftersale/installation service was great, with constant calls and emails guiding us through the process.

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“Solar System”

★★★★★

written by Fosterfu126 on 06/11/2023

Great and hustle free process, from the sales person to installer teams.

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“Project Solar UK”

★★★★★

written by AndrewGoodman63 on 06/11/2023

I have been extremely impressed by my overall experience of dealing with Project Solar UK. The initial contact by their representative was informative and friendly. When we subsequently met, he outlined the benefits of installing this system, the potential costs and the savings which I could expect to make in terms of electricity costs, in the coming years.He further explained about Project Solar UK and the work that they undertake throughout the UK. Subsequently, when the team arrived to install the equipment at my home, they all arrived at the times which had been previously agreed. They explained what they would be doing during the course of the day and the approximate amount of time that this would take. I was therefore, able to plan my day accordingly. The work itself was carried out with the minimum of fuss and in a very professional manner. The final fitting of the panels and the electrical control equipment, was extremely neat and tidy. The small amount of waste and left over material was cleared away before they left. A fully explanation of the system and the App which is used to control it, was also given and clarification sought from myself, that I was happy with all aspects of the installation. Subsequently, I have received several calls from the main office asking if everything was to my satisfaction which it is. They have also advised that if I have any future questions, then I should contact them accordingly. Overall, I was extremely impressed with the whole experience any would recommend Project Solar UK to others thinking of installing solar panels.

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“10 Star Service”

★★★★★

written by JONBS3PSUK. on 06/11/2023

We did do a lot of research before deciding on Project Solar UK. The guy who came to us to explain solar energy wasn't pushy at all, he explained everything really well and in a way we understood. He went through everything, he gave us a price but didn't push us to make the decision there and then. He gave us time to discuss it between ourselves and then when we decided we would go ahead, we rang him and he returned to sort out paperwork, bookings etc. It was easy to book a convenient day and the guys who came to fit the panels/battery arrived on time. They fitted the system in a day and they were very clean workers, tidied up behind themselves. When it was all up and running, they explained everything and left us with a users guide to read along with contact numbers. We can't sing their praises high enough. Our whole experience with Project Solar UK has been a ten star experience.

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“Good, quick installation”

★★★★★

written by CLABS2PSUK on 05/11/2023

Very quick efficient service. Special mention to the electricians who managed to conceal almost all the cabling so I didn't have a black line down the front of my white house! Panels working well although not producing much excess due to lack of daylight at this time of year, hopefully this will improve in Summer months. Customer service very helpful and kept in contact throughout the various procedures. Time will tell whether the expected returns, which seem quite optimistic, are made but it's good to be producing my own electricity and I'm happy with the installation at present.

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“Great Solar Service!”

★★★★★

written by KaylynnRoche on 04/11/2023

Excellent product, so far delivering exactly as Project Solar anticipated. Good company for advice and the installation was flawless. Any niggly issues were sorted straight away. Up and running in less than 24 hours.

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“I have made the right decision”

★★★★★

written by SreeMereddy on 04/11/2023

Project Solar UK, thank you for installing the Solar Panels at my home. Absolutely brilliant work, very happy with your service and performance of the panels. Believe me I have been saving on electiricy bills from the time I got the panels setup. More than me saving money I am happy that I am reducing my carbon footprint. I would definitely recommend Project Solar UK to those considering to go for solar for their electricity needs.

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“Amazing service”

★★★★★

written by RICSY1PSUK on 03/11/2023

Thank you so much Project Sollar for your expertise and complete professionalism. From start to finish you were always there to answer any questions I had and to give me great understanding of the product I purchased. The turn around from the initial call, to the home appointment to the installation was phenomenal, a matter of weeks. No pushy sales pitch, everything was explained thoroughly and transparent, I knew exactly what I was getting and at what price. The work was carried out by professional courteous workmen. Thank you so much, I will definitely recommend.

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“So far very good just one day after installation”

★★★★★

written by ARMS42PSUK on 03/11/2023

Sales experience was generally good although the initially proposed contract was full of information/predictions of performance better suited to a sales brochure than a contract. This meant it involved a great deal of time trying to find the relevant contractual clauses. The contract was inflexible in terms of asking me to sign a clause with a figure that was inaccurate. In the end I had to sign or the project would not proceed! Scaffolding arrived early but un-announced. Otherwise communications were excellent. The team on the day were on site early, were polite and pleasant and got on with the job very efficiently. Everything was completed by lunchtime including commissioning, installation and explanation of the monitoring app and the paperwork. After 24 hours the system seems to be working as expected and I've had a couple of questions answered promptly by Project Solar.

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“Quick and reliable installation.”

★★★★★

written by SEMHP1PSUK on 03/11/2023

The initial assessment and installation were done quickly. So far our overall energy bill have been halved.

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“Quick Efficient and great follow up and customer care”

★★★★★

written by PSUKMEYCA2 on 03/11/2023

From the moment the surveyor arrived, the information given was excellent and clearly communicated. I was not pressured to make a purchase but was allowed time to consider the matter before signing up for an installation. This was booked for only a couple of weeks afterwards and the scaffolding arrived a day or two before and was promptly removed afterwards. The installation took one day and both fitters were polite and tidy and communicated clearly. I was given basic instructions and shown the app and how everything worked. Constantly throughout the process I was contacted by the Project Solar team, both before, during, and after the installation. Any queries I had were answered and always by friendly and helpful staff. I highly recommend them.

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“very professional company”

★★★★★

written by on 03/11/2023

I had been thinking of having solar panels installed on my roof, but kept putting it off as I though it would be too much hassle. I finally decided to get it done and was very pleased with the whole process from start to finish. The salesman gave me all the information I required without being pushy, I agreed a date with him for the installation, scaffolding was erected 6 days later, and the following week the panels were installed and working. Total time was 2 weeks from quote to completion with the installation taking only half a day. The crew that installed the panels were very polite and professional as were the office staff who kept me informed. Thanks again great job.

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Asked by hue821 on 30th December 2022 Report this content
I am having a system installed in Feb 2023. I know what make the panels are but I have no idea what the make/model of the inverter and batteries will be. I am having 20 panels installed with a 6 kW battery. If anyone has very recent experience of either, I'd appreciate it. Thanks in advance.

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Answers (4)
Report this content BEASY4PSUK Written on: 03/01/2023
Ours was installed nearly a year ago and I think there continue to be supply issues. We had Foxess battery and Solax inverter.
Report this content shinyton Written on: 03/01/2023
Avoid this company like the plague . I had them fit panels to my roof resulting in a wet loft every time it rained . On contacting them they sent a very rude " engineer " to assess who said he could not see a problem . Also the projections they say when selling this product are way out , currently I will not break even with the purchase price until I am at least 204 . I'm sorry to burst the bubble of free energy and very low energy bills but this company is not the one to use . I hope this is of some use
Report this content Chris233 Written on: 03/01/2023
12 panels, a 4.8 kW battery ("TP30B" is all I know of the battery) and a "Solax" inverter were installed mid-November 2022. Project Solar were always helpful when I queried anything. The whole system is very responsive and is performing beyond expectations during these short and often gloomy days. Hope you will be as happy with your installation as I am with mine. CM
Report this content LUMCM8PSUK Written on: 03/01/2023
For every positive you’ll get negatives! I was cautious but well he spot with mine! Electric bill has plummeted, admittedly it isn’t as good in the winter, but from August 2022 when installed, I paid no electric until around mid October, and even now I see benefits, so it’s your call as I am happy, but others may not be. But then that’s the way of the world!
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Asked by sajrichardson on 3rd December 2021 Report this content
My Project Solar panels were installed in June 2014 and appear to be working well. I have been receiving calls from companies offering to check the performance of the system which, they said, was a legal requirement. Is this the case? I am suspicious and believe that this is a scam and could lead to an invalidation of the warranty.  Thank you Regards

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Answers (1)
Report this content TWEPR2PSUK Written on: 07/12/2021
I'd ring Project Solar UK direct and ask, or call Solar GUide UK for impartial advice.
Asked by natashaturnham on 1st March 2018 Report this content
How much is the boiler doctor and is it worth using on a new boiler?

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Answers (2)
Report this content COLOX11 Written on: 01/03/2018
Our boiler which is 2 years old is covered by our boiler manufacturer so I cannot comment on boiler doctor. However since having solar our electricity bills have reduced by almost 50% and that has been during the period August till February
Report this content scotttoye Written on: 01/03/2018
My house is all eletric but did have the hot water system put in the solar iboost its ok. If you time it right but do miss the constant hot water if i want water on in the winter and its already been on have to press the iboost button for 15 mins intervals at a time up to two hours for hot water hope this helps
Asked by sbartrip on 20th March 2016 Report this content
I have a question I need to ask (but not directed at this solar panel company where I have got mine from). My parents (pensioners) have solar panels and I suspect that the company that installed them have gone into liquidation. Will they still get FIT payments and who do they contact if there is a problem? Is there a governing body like Ofcom? Any help would be much appreciated.

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Answers (1)
Report this content abdulraoufackad Written on: 23/03/2016
Dear Sbartrip Your parents should have registered the feeding Tariff with any energy company. This way it does not matter if the company that installed the panels is trading or not. The forms and documents take approx. 5 weeks to process. Regards Abdul Raouf Ackad
Asked by mamunmail on 9th November 2015 Report this content
Can anybody tell me how much are you producing over the last 2/3 days given the bad whether condition? I have installed it last week and my 4kw system is producing on average 300 watts which not even covering my washing machine which consumes average 600 watts on its one run and in a day it comes to 3.2kwh. I'm not sure my system is performing in optimum level given the bad weather.

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Answers (5)
Report this content isambardkingdom Written on: 10/11/2015
I'm producing between 340 watts and 490 watts (at present and exporting at presentas well) It does vary and it's not good light at present so it will be lower than usual. You won't get a balanced distribution in a week...... I will be getting my first cheque in the next couple of weeks, and overall I think it should be good! This is my readouts from OWL Intuition Today 1.2 kWh 0.1 kWh Yesterday 2.6 kWh 0.1 kWh Yesterday you generated 0.6kWh more electricity than the day before. Last Week 16.2 kWh 1.2 kWh Over the last 7 days you generated 16.6kWh less electricity than the previous 7 days. Last 30 Days 139.5 kWh 38.9 kWh Over the last 30 days you generated 140.1kWh less electricity than the previous 30 days. Since Install 1070.2 kWh 508.3 kWh
Report this content Marsbars Written on: 10/11/2015
Hi my system has been installed over a year and since that time I have only generated £32.00 from the FIT. I recognised there was a problem with the system not generating as expected and informed project solar about this. After a year and some months I am told that an engineer will be inspecting the system. They also guarantee your payment as stated in your contract and should honour any loss in generation to the amount stated in your contract, they only do this in the first year. Get onto them quickly and ask about loss in generation. You should be generating a lot more than you stated despite the weather.
Report this content mamunmail Written on: 10/11/2015
Thank you. As I write my system is produing 240 to 280 watts. Until now as at 11.52 am produced 1.5kwh and exported 0.5kwh. Weather is mostly cloudy. Yersterday I produced 3.1kwh and weather was better than any other days since installed on 6/11/15. I dont think today it will be 2.5 kwh as its very cloudy today. Not sure system has any issue. I will contact them again today. I guess your (Isambardkingdom) sysyem is working better. Marsbars I hope solar project will resolve your issue. Thank you for your advice. I have contatcted them yesterday...they checked on the owl system and informed me that its fine and working ok. Thank you very much
Report this content abdulraoufackad Written on: 11/11/2015
Give it time and it will get better. Which panels did you choose to install ?
Report this content bazlewis Written on: 12/11/2015
yes during the winter when there is less sun you do produce less power. but do not worry some days are sunnier than others. you can get your system checked if you want but I always check my system by the amount of power I get on a sunny day. if its good on a sunny day its good when its not.
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Asked by mamunmail on 21st October 2015 Report this content
Their price is too high in comparison to the market. Are they really that good? Please advice

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Answers (4)
Report this content Marsbars Written on: 22/10/2015
I would advise you to avoid Project Solar. Not only are the prices high compared to others, but the systems are of poor quality. I had mine installed over a year and have had very little benefit from it. Reported problems with the system not generating what I was told it would and to date this has not been resolved. After sales customer services I can only describe as a joke. Only problem is that the joke is at my expense. :(
Report this content isambardkingdom Written on: 22/10/2015
Bit too early to fully assess When I asked about when I could expect to see a return I was told that it will take a few years to recover my outlay. They were totally honest and I didn't see it as some sort of magic wand. I'm due to get my first cheque in a few weeks and my monthly account from my electric company. I will then be able to start assessing the future benefits. I've also got to start to adjust how I use it in relation to the immersion heater and switching off my gas to fully assess the real benefits!!!! Wouldn't agree with some of the points made by Marsbars but then I don't know what system he had nor his location!!!!
Report this content Marsbars Written on: 10/11/2015
Simple answer to your question - NO. I should have shopped around. Getting them to install my system was the biggest mistake ever. Their after sales customer service is a joke. Should be on Watch Dog as a Rogue Trader.
Report this content Mrsfloppyjumping Written on: 15/10/2017
do not use project solar i am still having problems nearly 5 years on and there customer service is shocking I am now getting an independent to look at system and will also be informing ofgen as to the mis selling of this product
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Asked by nsamuel61 on 15th July 2015 Report this content
Do the financial claims made by the reps equate in real terms of generation and payments received?

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Answers (4)
Report this content cartergail Written on: 16/07/2015
We are generating significantly more than was predicted. We do have a true south facing bungalow, so get all day sun/ light.
Report this content bazlewis Written on: 17/07/2015
we have made more than was stated at the sale's quote.
Report this content Marsbars Written on: 22/10/2015
Not generating much at all. In fact far less than stated when sold to us.
Report this content Mrsfloppyjumping Written on: 15/10/2017
no no and no told us the system is self funding load of rubbish
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Asked by technika3 on 5th December 2013 Report this content
Has any one had any after-sales problems with Project Solar UK please?

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Answers (1)
Report this content Marsbars Written on: 22/10/2015
Who has not is a better question.
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