written by Derek1576 on 17/01/2024
I had my solar panels fitted on 29th November 2023. And I must say how impressed I am both with the panels and solar power up the company that supplied and fitted them.. it took less than a day to fit them and all engineers on my property were very knowledgeable about the product and very tidy, leaving no mess around. All certificates were passed over and all is working well. I also received after fitting telephone calls to make sure I was happy with the product. Solar power uk could not do anymore to make this so easy and I thank you for your excellent work and follow up calls. I would definitely recommend you to anyone. Please keep up your good work. Thank you so much.
written by JAMEX3PSUK on 16/01/2024
I was visited by a very pleasant, knowledgable advisor initially who surveyed my property, explained everything in detail. Creating a very detailed proposal and forecast for the suitability and efficacy of Solar panels on my home - 9 PV panels and 5.8kwh Battery. Two of the installers came to do a further survey which addressed a couple of the more site specific needs. On the first day the scaffolders came to set up, also very friendly guys, quick and efficient. The installers came the next day, 3 lovely men who, again, explained exactly what they were going to be doing at all stages. They worked quietly and very tidily, scaffolders returned the next day as it was a 2 roof installation and once again they were great. The 2nd installation day there were 4 installers. They were pleasant to have around and once again left the place spick and span; once they had finished I sat with one of them who talked me through what they had done and introduced me to the App and how to use it. I was also contacted several times on the phone to check up that all was well and on track. I wouldn't hesitate to recommend Planet Solar to my friends and family. Thank you!
written by Violet269 on 16/01/2024
Project Solar fitted us in very quickly. The installation was very quick and fairly tidy. We're very happy with the results
written by BIGTA9PSUK on 15/01/2024
The survey was very informative and ran me through the options available including the number of panels and battery options. The install was booked in and complete in a very timely manner and to a high standard. All the work was completed within one day.
written by LUPNE2PSUK on 14/01/2024
We went with Project Solar after a recommendation from a work colleague - so glad we did! Great service from Gerald, and the installation team. Everything was explained throughout the process, Gerald knows his stuff! Our site was slightly tricky with having to split the system across 2 separate roofs, but everything went very smoothly and we are really happy with end result and the benefits to our energy bill!
written by Kobe11 on 12/01/2024
Everything regarding the installation went to plan. Scaffold went up and down within a week without any delays. Installation was done and dusted within 4 hours, the installation team were excellent. Office backup has been helpful and attentive. I would not hesitate to recommend Project Solar
written by MCPGL7PSUK on 11/01/2024
From initial enquiry right through to installation their service cannot be faulted. Absolutely first class service. Thank you
written by on 09/01/2024
We have always wanted solar power, as it seemed a better way forward for the planet. We have researched over several years and finally took the plunge. It ended up as a more straightforward process than we thought. There were a few snags, with the figures offered and the design mismatched the delivery! Everything was surmounted and the team worked with us, resolved everything and we ended up with a system we are very pleased with. We are glad we had it fitted before winter because it took much longer to get onto the grid than we expected. I thought it was instant, but it took 3 months. We had to wait for a document from the provider, and then the supplier took ages to swap tariffs. However we have it now, and already getting a small amount of power even in the winter! We are actually excited about the spring and cannot wait to see more savings.
written by Bryce179 on 08/01/2024
The installation was prompt and both the scaffolders and electricians were very friendly and professional. This has been a positive investment and is highly recommended.
written by MPW1958 on 05/01/2024
So far so good. Solar panels installed two days ago The scaffolders were polite, clean and quick. Has already been dismantled and you would never know anything has been done. The solar panel guys were so lovely. Arrived as promised. Kept us informed at every step of the installation. Everything has been left clean and tidy. Project Solar have done the same. Kept us updated at every stage. There have been several call since, to make sure we know the next step and ensuring we are happy with everything. We are now in the process of moving over to Octopus energy and even they were very helpful and reassuring. This process has gone like a dream. So as long as the panels perform as promised we feel we have made the right decision. Wouldn’t hesitate to recommend everyone.
written by Shepherd436 on 04/01/2024
The whole experience from initial phone call to the installation and follow up calls has been excellent. We have been impressed by the professional approach shown by all of the staff we have had dealings with. It is not often you deal with a company where high standards of customer service are shown throughout. This is definitely the case for Project Solar. Well done and thanks.
written by Woodruffnl50 on 04/01/2024
Project Solar were really helpful with the initial consultation and once the works were agreed the contractors turned up punctually and were polite. Overall a very easy installation and good after care along with prompt delivery of all the post installation certificates.
written by Alexus1946 on 04/01/2024
The workmen were punctual, courteous and well mannered. They were very professional and left the house spotless. I would recommend this company to everyone.
written by ELP01 on 26/12/2023
We used Project Solar after a friend recommended the company and we have been delighted with the service. From the initial consultation, installation and advice Project Solar have been helpful, professional and easy to contact. We are very happy with the solar panels and they have already halved our electricity bills even with the endless rain and cloud for the last few months. Installation was quick and problem free and care was taken not to damage our property. I like the App - it is very easy to use and see at a glance what is being generated and where it is going - house, batteries or grid. We needed to have a smart meter installed to be able to take advantage of the tariffs available, I would have liked to have known the physical size of the meter as we had run out of space in our meter box and needed some other switches moved out before it could be installed. We are very pleased with Project Solar and wouldn’t hesitate to recommend them. So glad to have had the panels installed- it couldn’t have been easier.
written by welbn8psuk on 23/12/2023
From the initial contact through to completion, the service and support has been excellent. We've been kept informed along the way of the progress of our order. The scaffolders were very helpful and professional, as were the people who later installed the panels.
written by 379Walton on 22/12/2023
I deliberated for some time on whether to invest in solar panels. However, as I engaged with various solar panel companies to explore the advantages of having panels installed, Project Solar UK stood out to me. Among the four companies I spoke to, Project Solar UK provided honest estimates regarding the work and the anticipated benefits over the next few years. The staff demonstrated a high level of professionalism, and the entire installation process proceeded smoothly, completing in just two days.
written by LAUSP5PSUK on 21/12/2023
If you are thinking of getting solar panels on their own and/or the batteries to accompany but don't know too much about it, whether your house is suitable and how it all works, I would recommend Project Solar. They give you all the advice you need before you commit. Their surveyor came round and was great in terms of the advice he gave. It was not a hard sell. In fact, we never felt like we were being sold to really. He explained the technology and how it worked, also the money side of things. We ended up getting a 75% loan, which we can pay off as quickly as we want after the first two months which is good. The scaffolders took literally 2 hours (we are a bungalow) and the installation team came the next day and were gone in 5 hours, having put up the panels, sorted the new meter box, put in the batteries and explained how the app works. The day after that we received a call explaining what next steps were needed to get onto the correct Octopus tariff to take advantage of the new system. That's all still going through but so far I have to say the service has been really top notch.
written by Caccavale on 20/12/2023
Great experience, no 'hard sell' - very helpful and informative Customer support excellent and they keep you informed throughout the process Good value for money Installation team were super fast and guided us through the product Would easily recommend
written by JONPR6PSUK on 19/12/2023
Me and my partner had been looking into ways to improve our carbon footprint and save money at the same time. Project Solar UK have been amazing from the Sales rep who came out to our home and explained how everything worked to the install date which was a quick turn around. We are already seeing the reduction in our bills and having the app to show us how much energy the solar panels are providing is a useful addition to have. The team behind the scenes are great and easy to deal with and sort any queries out fast. If you are looking for a professional UK based company who manufacture here in the UK these are the guys to use. I would say the only issue we faced was with the scaffolding company but the Project Solar team was right behind us and got everything sorted ASAP. Every person we have had interaction with at Project Solar UK have been great and we couldn't fault them.
written by EPFarr on 19/12/2023
I had been interested in Greener energy for a while but had absolutely no idea about how much solar panels would cost and whether I could afford them. An advert on my iPhone lead me to contacting Project Solar U.K. I was not ready to make a commitment,but I did. An agent called to the house and was highly informative and personable, explaining all the pros and cons of solar power and the costings involved. All our questions were answered with confidence and knowledge and we were happy to proceed. The installation was to be carried out the following week which surprised me as I thought there’d be a waiting list. The installation team consisting of scaffolders, electrician and fitters all were highly professional. Working to high standards. All was clean and tidy when they departed and the work which was the installation of 10 solar panels on the main house roof, was completed within a day. The electrician explained how the system worked and helped us set up the App on an iPhone. I am totally satisfied with the outcome and services provided by PSUK and would be happy to recommend the company to anyone interested. They have excellent customer services.
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