Project Solar UK - www.projectsolaruk.com

Project Solar UK - www.projectsolaruk.com
★★★★★
4.8
96.7% of users recommend this
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Latest Reviews

“Complete satisfaction”

★★★★★

written by JONLE1PSUK on 03/10/2023

Having read the reviews on Project Solar we decided to have solar panels and a battery back-up system installed. The initial survey of our home was very professionally carried out and the size of the installation discussed. Having decided to go ahead with the project the scaffolding team and installation technicians arrived and the complete equipment install took about four hours. Before leaving, the technical team fully explained the operation of the equipment and how to use the Project Solar app. From start to finish we were very impressed with the professionalism of all concerned, there was no mess and the procedure was non-intrusive. On the one the occasion when I had a query I called Project Solar and found the staff there to be extremely helpful. I would unreservedly recommend Project Solar.

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“Really great service!”

★★★★★

written by WYAEX1PSUK on 03/10/2023

From start to finish everything was easy. The sales representative was super knowledgeable and that was really encouraging. Install was very quick and easy. Definitely enjoying the benefits of the solar panels. Great company, great service. Very happy. Would definitely recommend to other people and the referral scheme is fab as it benefits everyone.

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“Great service”

★★★★★

written by SCHTA2PSUK on 03/10/2023

From 1st meeting to the of the process has been really good, great communication throughout and everything has been explained well at every stage. The install guys were very professional and did a great job and very helpful setting up and exposing the system to us.

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“Excellent Service ”

★★★★★

written by angelamaryarmstrong on 03/10/2023

Decided to have solar panels and battery so made a phone call to Project Solar UK., after having seen their advert online. We were given an appointment only a few days later and was very impressed with the surveyor who came out to our property and talked us through what we required , about the company and the savings we would make . We decided to purchase the panels etc and were given a date for installation in less than 2 weeks. Installation day arrived and although they said it may take 1.5 days , they actually installed the system in 1 day. I can’t speak anymore highly about the guys who installed the system, they were friendly, courteous and when completed went through the paperwork and showed us how to download the app and explained the system to us. We also have to say that throughout the procedure, before and afterwards Project Solar Uk, kept us informed and updated with everything that was happening. Quite rare these days . Would and will recommend this company to anyone thinking of investing in Solar panels.

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“Solar Panel installation”

★★★★☆

written by on 02/10/2023

This company were efficient in the preliminary discussions, going through the contract, and in the installation which was done with very little fuss or disturbance. The system was explained to us, and the site was left clean and tidy.

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“Conservation Zone Solar Panel Breakthrough”

★★★★★

written by BEEGU9PSUK on 02/10/2023

I am extremely pleased with the photo voltaic panels provided by Project Solar UK. It was on time and on budget and their staff were uniformly helpful and knowledgeable. I think we are the first property in our Borough to be allowed visible solar panels in a conservation zone. This was not easy to achieve as both the Town and Borough Heritage staff were against it but your planning advisor was able to persuade the Planning Officers that the survival of the planet had to be more important than maintaining the appearance of a roof. In the end they did this under delegated powers and it surely creates a precedent with all local authorities concerned about global warming. The panels are up, working, charging our electric vehicle and our house battery and we are very satisfied I was very pleased to discover that all the weeks of effort to get planning consent were included in the original quote and even more delighted to discover that the time lag meant panel improvements improved the projected yield and a free 50% battery capacity bonus ensures I will be able to store that extra power

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“Great Company”

★★★★★

written by MUHTN2PSUK on 02/10/2023

Project Solar were the epitome of professionalism from start to finish. From a really detailed proposal, time to talk it through, right through to timely installation and advice from all staff involved in the process. I couldn't recommend them enough.

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“Project solar panels”

★★★★★

written by GREWS7PSUK on 02/10/2023

Project Solar Uk had my panels fitted over a month ago now from the very informative sales guy to the team fitting the panels the whole experience was very professional. The left my house clean and tidy after there work and there customer care follow up team where great to can’t fault the service would recommend to anyone looking to fit solar panels

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“Efficient and trustworthy ”

★★★★★

written by ErnestIngram on 01/10/2023

Great company to work with. Turned up on time worked hard. All people of the company have been very helpful.

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“A very happy customer!”

★★★★★

written by WALOL1PSUK on 30/09/2023

Fantastic experience from start to finish. Had a number of quotes and Project Solar was mid-table for price, but had by far the best equipment and knowledge. Never pressured to push forward which really helped seal the deal for us. We were able to get an install date at just over two weeks! Scaffolding contractors set up in advance and took down the day after. Courtesy calls throughout the entire process and we're now left with an awesome setup that's performing exactly as expected. Purchasing solar was an unknown world to me two months ago and I had never heard of Project Solar until then.. but after weighing up the competition and having taken the plunge I can wholeheartedly recommend them to anyone looking to do the same.

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“Good job ”

★★★★★

written by jbWoodward1994 on 29/09/2023

Everything done great.Just on attached more tightly.

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“best products”

★★★★★

written by Owenjr163 on 28/09/2023

this is the best things here for us . we love it and used for making the best quality fun. Hoping it doing doog here

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“Great Service and Installation”

★★★★★

written by BODCA2PSUK on 28/09/2023

Great explanations of benefits and payback time of solar installation. Quality pack to make an informed decision. Great installation day - very hard workers who just got on with the job. Very pleasant to have around the house and tidied everything up at the end of the day. Office at Project Solar is always easy to get hold of by phone or email and they get back to you about any query in a reasonable time. Very tidy installation

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“Prpfessional service, speedy installation”

★★★★★

written by SarahKeefe on 28/09/2023

I found Project Solar a professional company that held my hand every step of the way. The installation of our solar panels, inverter and battery was done as scheduled, it was completed in a day by a team of 4 people - 2 roofers and 2 electricians. The set-up of an app so I could monitor the system was done on the day and all the necessary documentation to start the application process with Octopus to receive payment from exporting excess power received within the week. Overall an excellent service.

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“Excellent solar company”

★★★★★

written by Rav61 on 28/09/2023

Great company and service from start to finish by all concerned..came on the day to install took a little over 3 hours ..very professional and great product...highly recommended

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“Very impressed with their service all round! ”

★★★★★

written by NEWTR1PSUK on 28/09/2023

We are extremely happy with our Project Solar PV Panels & Battery installation. We toyed with the idea of solar panels for about 18 months having moved to Cornwall and seeming to have a plentiful supply of ‘free’ energy. Unfortunately, we struggled to get anyone out to quote for a system and talk about options, possibly because we said we weren’t sure if we wanted solar power. Project Solar popped up on an internet search and I got a call back the same day and made an appointment. They phoned again a couple of days before the appointment to make sure it was still convenient. The surveyor was brilliant, not only did he measure up quickly but he knew all the answers to our questions. He explained how the system worked and was even able to show us the app with his own system working away. There was no pressure to buy and he would happily have left, but we were keen to sign up. If there’s a downside then it’s the cost, and we funded our system with a loan via Project Solar for the full cost. But hopefully we can pay it off faster than the 10 year term. Installation was amazing. Not only was our system fitted within 3 weeks from our survey, but the arrived on time and were done by 3pm leaving it all clean and tidy. Within 3 weeks we’d set up for our feed in to the grid and earning money from our roof! The installers explain the system and set you up on the app. There’s lots of info to take in but they leave you with a pack that includes emails and phone numbers for support. Everyone I have spoken to has been knowledgable and happy to help. If you want to find out if a solar power system is for you, or you want to go ahead and get one fitted, I can strongly recommend Project Solar to undertake the work.

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“Excellent Solar Panel expierience”

★★★★★

written by AnneDonMarshall on 27/09/2023

From the start, the sales rep from Project Solar turned up and there was a no pressure to buy. He explained how the system would work for us and when through what our panels should achieve. After deciding to purchase we were given an installation date and then all the supporting documentation started to arrive if there was anything we weren't sure off we contacted Project Solar who would talk us thro it promptly.When installation date was near the Scaffold team rang us to sort Scaffold installation date which they turned up and installed efficiently. The panel fitter and electrician turned up on the stated time and they never stopped all day.They explained everything they were going to do and checked that we were happy about everything as they went on. They were very courteous and cleaned and tidied up on installation completion. they then took time to go through everthing again and explained how to use the app. the scaffolders turned up a couple of days later to strip the scaffold and they left the area clean and tidy. I have no problem in recommending Project Solar to anybody.

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“New solar system ”

★★★★★

written by Markhodgie on 27/09/2023

I would definitely recommend project solar uk, there initially was a no pressure sales man, they made it so easy to make the decision to go for it. It was soon fitted and kept us well informed the whole way, installation was professional and swift and talked us through exactly how to monitor and use the system. Great company. I’ll certainly be telling my friends to use them.

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“installation of solar panels”

★★★★★

written by on 27/09/2023

Well explained consultation about the system and the benefits etc. On day of installation team turned up on time and quickly installed the system. On completion they showed how the system worked and explained the necessary things we needed to do as the end user. The company kept in contact before and after installation to ensure we were happy and any issues we may have had but everything was ok. Very happy with it all.

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“Great Solar product”

★★★★★

written by CarlDuffy58 on 27/09/2023

Very easy to arrange, and speedy completion of the job. The staff were friendly and included me in the positioning of the panels, cables and control gear. Job completed very competently and tidily. Would certainly recommend both the company and the team.

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Asked by hue821 on 30th December 2022 Report this content
I am having a system installed in Feb 2023. I know what make the panels are but I have no idea what the make/model of the inverter and batteries will be. I am having 20 panels installed with a 6 kW battery. If anyone has very recent experience of either, I'd appreciate it. Thanks in advance.

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Answers (4)
Report this content BEASY4PSUK Written on: 03/01/2023
Ours was installed nearly a year ago and I think there continue to be supply issues. We had Foxess battery and Solax inverter.
Report this content shinyton Written on: 03/01/2023
Avoid this company like the plague . I had them fit panels to my roof resulting in a wet loft every time it rained . On contacting them they sent a very rude " engineer " to assess who said he could not see a problem . Also the projections they say when selling this product are way out , currently I will not break even with the purchase price until I am at least 204 . I'm sorry to burst the bubble of free energy and very low energy bills but this company is not the one to use . I hope this is of some use
Report this content Chris233 Written on: 03/01/2023
12 panels, a 4.8 kW battery ("TP30B" is all I know of the battery) and a "Solax" inverter were installed mid-November 2022. Project Solar were always helpful when I queried anything. The whole system is very responsive and is performing beyond expectations during these short and often gloomy days. Hope you will be as happy with your installation as I am with mine. CM
Report this content LUMCM8PSUK Written on: 03/01/2023
For every positive you’ll get negatives! I was cautious but well he spot with mine! Electric bill has plummeted, admittedly it isn’t as good in the winter, but from August 2022 when installed, I paid no electric until around mid October, and even now I see benefits, so it’s your call as I am happy, but others may not be. But then that’s the way of the world!
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Asked by sajrichardson on 3rd December 2021 Report this content
My Project Solar panels were installed in June 2014 and appear to be working well. I have been receiving calls from companies offering to check the performance of the system which, they said, was a legal requirement. Is this the case? I am suspicious and believe that this is a scam and could lead to an invalidation of the warranty.  Thank you Regards

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Answers (1)
Report this content TWEPR2PSUK Written on: 07/12/2021
I'd ring Project Solar UK direct and ask, or call Solar GUide UK for impartial advice.
Asked by natashaturnham on 1st March 2018 Report this content
How much is the boiler doctor and is it worth using on a new boiler?

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Answers (2)
Report this content COLOX11 Written on: 01/03/2018
Our boiler which is 2 years old is covered by our boiler manufacturer so I cannot comment on boiler doctor. However since having solar our electricity bills have reduced by almost 50% and that has been during the period August till February
Report this content scotttoye Written on: 01/03/2018
My house is all eletric but did have the hot water system put in the solar iboost its ok. If you time it right but do miss the constant hot water if i want water on in the winter and its already been on have to press the iboost button for 15 mins intervals at a time up to two hours for hot water hope this helps
Asked by sbartrip on 20th March 2016 Report this content
I have a question I need to ask (but not directed at this solar panel company where I have got mine from). My parents (pensioners) have solar panels and I suspect that the company that installed them have gone into liquidation. Will they still get FIT payments and who do they contact if there is a problem? Is there a governing body like Ofcom? Any help would be much appreciated.

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Answers (1)
Report this content abdulraoufackad Written on: 23/03/2016
Dear Sbartrip Your parents should have registered the feeding Tariff with any energy company. This way it does not matter if the company that installed the panels is trading or not. The forms and documents take approx. 5 weeks to process. Regards Abdul Raouf Ackad
Asked by mamunmail on 9th November 2015 Report this content
Can anybody tell me how much are you producing over the last 2/3 days given the bad whether condition? I have installed it last week and my 4kw system is producing on average 300 watts which not even covering my washing machine which consumes average 600 watts on its one run and in a day it comes to 3.2kwh. I'm not sure my system is performing in optimum level given the bad weather.

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Answers (5)
Report this content isambardkingdom Written on: 10/11/2015
I'm producing between 340 watts and 490 watts (at present and exporting at presentas well) It does vary and it's not good light at present so it will be lower than usual. You won't get a balanced distribution in a week...... I will be getting my first cheque in the next couple of weeks, and overall I think it should be good! This is my readouts from OWL Intuition Today 1.2 kWh 0.1 kWh Yesterday 2.6 kWh 0.1 kWh Yesterday you generated 0.6kWh more electricity than the day before. Last Week 16.2 kWh 1.2 kWh Over the last 7 days you generated 16.6kWh less electricity than the previous 7 days. Last 30 Days 139.5 kWh 38.9 kWh Over the last 30 days you generated 140.1kWh less electricity than the previous 30 days. Since Install 1070.2 kWh 508.3 kWh
Report this content Marsbars Written on: 10/11/2015
Hi my system has been installed over a year and since that time I have only generated £32.00 from the FIT. I recognised there was a problem with the system not generating as expected and informed project solar about this. After a year and some months I am told that an engineer will be inspecting the system. They also guarantee your payment as stated in your contract and should honour any loss in generation to the amount stated in your contract, they only do this in the first year. Get onto them quickly and ask about loss in generation. You should be generating a lot more than you stated despite the weather.
Report this content mamunmail Written on: 10/11/2015
Thank you. As I write my system is produing 240 to 280 watts. Until now as at 11.52 am produced 1.5kwh and exported 0.5kwh. Weather is mostly cloudy. Yersterday I produced 3.1kwh and weather was better than any other days since installed on 6/11/15. I dont think today it will be 2.5 kwh as its very cloudy today. Not sure system has any issue. I will contact them again today. I guess your (Isambardkingdom) sysyem is working better. Marsbars I hope solar project will resolve your issue. Thank you for your advice. I have contatcted them yesterday...they checked on the owl system and informed me that its fine and working ok. Thank you very much
Report this content abdulraoufackad Written on: 11/11/2015
Give it time and it will get better. Which panels did you choose to install ?
Report this content bazlewis Written on: 12/11/2015
yes during the winter when there is less sun you do produce less power. but do not worry some days are sunnier than others. you can get your system checked if you want but I always check my system by the amount of power I get on a sunny day. if its good on a sunny day its good when its not.
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Asked by mamunmail on 21st October 2015 Report this content
Their price is too high in comparison to the market. Are they really that good? Please advice

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Answers (4)
Report this content Marsbars Written on: 22/10/2015
I would advise you to avoid Project Solar. Not only are the prices high compared to others, but the systems are of poor quality. I had mine installed over a year and have had very little benefit from it. Reported problems with the system not generating what I was told it would and to date this has not been resolved. After sales customer services I can only describe as a joke. Only problem is that the joke is at my expense. :(
Report this content isambardkingdom Written on: 22/10/2015
Bit too early to fully assess When I asked about when I could expect to see a return I was told that it will take a few years to recover my outlay. They were totally honest and I didn't see it as some sort of magic wand. I'm due to get my first cheque in a few weeks and my monthly account from my electric company. I will then be able to start assessing the future benefits. I've also got to start to adjust how I use it in relation to the immersion heater and switching off my gas to fully assess the real benefits!!!! Wouldn't agree with some of the points made by Marsbars but then I don't know what system he had nor his location!!!!
Report this content Marsbars Written on: 10/11/2015
Simple answer to your question - NO. I should have shopped around. Getting them to install my system was the biggest mistake ever. Their after sales customer service is a joke. Should be on Watch Dog as a Rogue Trader.
Report this content Mrsfloppyjumping Written on: 15/10/2017
do not use project solar i am still having problems nearly 5 years on and there customer service is shocking I am now getting an independent to look at system and will also be informing ofgen as to the mis selling of this product
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Asked by nsamuel61 on 15th July 2015 Report this content
Do the financial claims made by the reps equate in real terms of generation and payments received?

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Answers (4)
Report this content cartergail Written on: 16/07/2015
We are generating significantly more than was predicted. We do have a true south facing bungalow, so get all day sun/ light.
Report this content bazlewis Written on: 17/07/2015
we have made more than was stated at the sale's quote.
Report this content Marsbars Written on: 22/10/2015
Not generating much at all. In fact far less than stated when sold to us.
Report this content Mrsfloppyjumping Written on: 15/10/2017
no no and no told us the system is self funding load of rubbish
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Asked by technika3 on 5th December 2013 Report this content
Has any one had any after-sales problems with Project Solar UK please?

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Answers (1)
Report this content Marsbars Written on: 22/10/2015
Who has not is a better question.
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