social networking

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Facebook www.facebook.com
★★★☆☆
3.3
68.0% of users recommend this

review012's review of Facebook www.facebook.com

“social networking”

★★☆☆☆

written by review012 on 23/08/2018

facebook is a social networking site. good or bad, privacy or no privacy.

My issue comes with the "customer support", or lack of. Most companies have *some way* of letting you contact them. Most companies wouldn't exist without some sort of customer support option. Facebook has absolutely no way of letting you contact them if you have a problem. Their customer support is you asking the facebook community a question.

This means if your profile gets deleted, you have absolutely no way of getting any human assistance. There is an 'appeal' page. Which doesn't work.

Our house, our rules. No human customer support. facebook is a typical modern silicon valley muppet company.

Facebook seemed to go downhill when they started enforcing usernames. People often want to use initials, or nicknames, which Facebook doesn't allow.

facebook gets worse all the time... "Facebook live" - a non reliable way of streaming live video, with regular pauses. Perfectly suited to playing music, where reliability isn't particularly important. Unfortunately, facebook bots detect the music, and delete the video if the DJ/author doesn't hold the music's copyright. Despite the fact they have often paid for the records, and are not making money from the streaming.

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